Skip to main content

NFC travel tickets set for rapid growth

A new report from Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today.
March 13, 2012 Read time: 2 mins
A new report from 7194 Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today. Worldwide, mobile users are now beginning to adopt mobile tickets as an integrated part of their mobile lifestyle, whether for airline, road or rail transport, sporting or entertainment event access.

The report found that, while mobile tickets of all types are growing in popularity, the ability to tap an NFC phone containing a mobile ticket against an entrance gate has tremendous user appeal. For operators, a mobile phone ticket also provides new marketing and sales opportunities previously not available using paper or contactless smartcard tickets.

"NFC mobile ticketing is still in its early stages, but it holds great promise across the entire mobile ticketing market,” said report author David Snow. “Metro ticketing is leading the way as an NFC ticket is a natural evolution from a contactless transport card and can leverage the existing infrastructure.  Add to this the option of simultaneous payment and you have created a compelling user experience.”

Other findings from the report predict that worldwide mobile ticketing transactions are set to quadruple to 23 billion by 2016, while by by 2016, NFC mobile tickets will represent more than 50 per cent of all mobile ticketing revenue.

The Mobile Ticketing whitepaper is available to download from the Juniper website together with further details of the study ‘Mobile Ticketing Evolution: NFC, Forecasts & Markets 2012-2016’.

Related Content

  • April 26, 2013
    Smart parking key to sustainable urban mobility
    Smart parking looks like a market poised to take off in the US. It could bring many benefits, not just for parking facility operators and their customers but also for society as a whole. Steven Bayless, senior director, telecommunications and telematics at ITS America, looks at some of the opportunities and challenges involved. Parking is an estimated $24-25 billion industry in the US and although highly fragmented, it is experiencing a growing trend towards consolidation and outsourcing of parking operatio
  • April 16, 2014
    Fujitsu and Ingenico join forces on Merseyrail ticketing
    Fujitsu, in collaboration with Ingenico, has upgraded UK transport operator Merseyrail’s ticketing systems to enable contactless payment, enabling 63 Merseyrail stations across the UK to offer contactless payment in terminals and manned ticket outlets. Merseyrail will retain the Fujitsu Star point-of-sale ticketing system which it has operated for the past nine years and Fujitsu, in conjunction with Ingenico, will provide 92 iPP320 contactless PinPads and Axis, its proprietary centralised payment proces
  • December 5, 2018
    MaaS will be adopted quicker in Europe than in the US: here’s why
    A new report suggests that MaaS will be implemented more quickly in Europe than in the US – but why should this be? Ben Spencer examines the arguments
  • January 9, 2017
    ADAS and AV software and hardware revenues ‘to exceed US$35 billion by 2020’
    A new study from Juniper Research forecasts that the advanced driver assistance systems (ADAS) and autonomous vehicle (AV) market will reach a total global value of US$35 billion in 2020, before representing a fourfold increase to reach US$144 billion in revenues by 2025.