Skip to main content

NFC travel tickets set for rapid growth

A new report from Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today.
March 13, 2012 Read time: 2 mins
A new report from 7194 Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today. Worldwide, mobile users are now beginning to adopt mobile tickets as an integrated part of their mobile lifestyle, whether for airline, road or rail transport, sporting or entertainment event access.

The report found that, while mobile tickets of all types are growing in popularity, the ability to tap an NFC phone containing a mobile ticket against an entrance gate has tremendous user appeal. For operators, a mobile phone ticket also provides new marketing and sales opportunities previously not available using paper or contactless smartcard tickets.

"NFC mobile ticketing is still in its early stages, but it holds great promise across the entire mobile ticketing market,” said report author David Snow. “Metro ticketing is leading the way as an NFC ticket is a natural evolution from a contactless transport card and can leverage the existing infrastructure.  Add to this the option of simultaneous payment and you have created a compelling user experience.”

Other findings from the report predict that worldwide mobile ticketing transactions are set to quadruple to 23 billion by 2016, while by by 2016, NFC mobile tickets will represent more than 50 per cent of all mobile ticketing revenue.

The Mobile Ticketing whitepaper is available to download from the Juniper website together with further details of the study ‘Mobile Ticketing Evolution: NFC, Forecasts & Markets 2012-2016’.

For more information on companies in this article

Related Content

  • South Nevada RTC provides bus crowding data 
    January 19, 2021
    Transit's app will help passengers make decisions about socially-distanced journeys
  • Speed reduction measures - carrot or stick?
    January 23, 2012
    In Sweden, marketing company DDB Stockholm employed a mock speed camera as part of a promotional campaign for automotive manufacturer Volkswagen. The result was worldwide online interest and promotion of the debate over excessive speed to the national level. A developing trend in traffic management policy is to look at how to induce road users to modify their behaviour by incentivising change rather than forcing it through the application of penalties. There have been several studies conducted into this; an
  • Study calls Inrix off-street parking the ‘clear winner’ in US and Europe
    January 21, 2016
    An independent off-street parking benchmark study carried out by automotive technology research firm SBD has concluded that ParkMe, an Inrix company, beat Parkopedia in data accuracy across the key attribute categories in five cities in the US and Germany. According to the study, overall, ParkMe was 12 per cent more accurate than Parkopedia across a set of core attributes that are essential to automakers for customer satisfaction. Most important, ParkMe was 23 per cent more accurate providing the precise
  • New era of MAX transport for Perth
    August 19, 2013
    A joint venture of Parsons Brinckerhoff and Aecom has been selected by Western Australia’s Department of Transport (DoT) to form an integrated services team for the next phase of the 22 km Metro Area Express (MAX) light rail network. The JV is working with the DoT to develop a robust business case for the US$1.8 billion project that will change the face of Perth’s transport network. MAX project director for the DoT, David Thomas, said the project will introduce a new era of public transport to Perth. “MAX w