APT Skidata creates new teams to support growth

UK parking technology company APT Skidata, a joint-venture of Swarco and Skidata in Austria, has expanded its senior management and created a new Customer Care Department and a Professional Services Department to further improve the communication and effectiveness of all teams dealing with its UK-wide customer base. Combining APT Skidata’s Service Help Desk and Technical Support, the new Customer Care Department is headed by Helen Hunt, a former sales service manager at Schneider Electric where she led a
June 24, 2016 Read time: 2 mins
UK parking technology company 1774 APT Skidata, a joint-venture of 129 Swarco and 2226 Skidata in Austria, has expanded its senior management and created a new Customer Care Department and a Professional Services Department to further improve the communication and effectiveness of all teams dealing with its UK-wide customer base.

Combining APT Skidata’s Service Help Desk and Technical Support, the new Customer Care Department is headed by Helen Hunt, a former sales service manager at 729 Schneider Electric where she led a 16-strong team with over 3,000 accounts.

Leading the Professional Services Department is Tony Marvell, who has spent 14 years in the parking industry. The team will concentrate on developing bespoke client solutions, developing new products and offering training courses to clients across the entire range of APT Skidata’s technology and services.
 
Pete Brown, managing director of APT Skidata, says the new structure is being supplemented by a greater network of field service engineers and regional service managers.
Parking & Access Control

For more information on companies in this article

Related Content

  • GSM-R market coverage grows nearly 50 per cent
    December 19, 2014
    GSM-R has been used in Europe for more than ten years to provide voice and data communications for railway and acts as a radio bearer for train control messages. Mandated by the European Commission and supported by the dynamic railway industry in the region, the GSM-R system has established a significant market in Europe. Over the past few years the market extended to regions outside Europe including Asia-Pacific, Middle East, and Africa. Led by Nokia, Kapsch CarrierCom, and Huawei, GSM-R track coverage
    Read More
  • Go Denver opens up a world of seamless mobility and better data-driven decisions
    June 5, 2017
    Denver’s pioneering Go Denver mobility-as-a-service app has attracted 7,000 users in a matter of months. Geoff Hadwick heard how at ITS International’s recent conference. If Mobility-as-a-Service (MaaS) is ever going to work, it needs to have “one universal platform everywhere” according to Sean Mackin, former manager of parking and mobility services at the Denver transportation and mobility department and now Colorado branch manager for ABM Parking & Transportation. Speaking at the recent MaaS Market confe
    Read More
  • Carrots are proving cost-effective in Netherlands
    October 3, 2018
    There are lessons to be learned from congestion avoidance schemes in the Netherlands. David Crawford welcomes some new thinking in road pricing. Highway operators worldwide are being urged to learn from Dutch experience in using financial carrots rather than sticks to encourage drivers to avoid contributing to congestion. A Netherlands/UK group makes a convincing cost/benefit case in a new global survey of road pricing technologies, economics and acceptability. Representing the Rijkswaterstaat section of
    Read More
  • What's next for traffic management and data collection?
    January 26, 2012
    As the technologies and stakeholders in traffic management evolve, what can we expect to see happening in the coming years? For many, the conversation of the moment is just how, and how far, the newer technologies and services provided principally by the private sector should be allowed to intrude into the realms of traffic management.
    Read More

Highlighted Content