APT Skidata creates new teams to support growth

UK parking technology company APT Skidata, a joint-venture of Swarco and Skidata in Austria, has expanded its senior management and created a new Customer Care Department and a Professional Services Department to further improve the communication and effectiveness of all teams dealing with its UK-wide customer base. Combining APT Skidata’s Service Help Desk and Technical Support, the new Customer Care Department is headed by Helen Hunt, a former sales service manager at Schneider Electric where she led a
June 24, 2016 Read time: 2 mins
UK parking technology company 1774 APT Skidata, a joint-venture of 129 Swarco and 2226 Skidata in Austria, has expanded its senior management and created a new Customer Care Department and a Professional Services Department to further improve the communication and effectiveness of all teams dealing with its UK-wide customer base.

Combining APT Skidata’s Service Help Desk and Technical Support, the new Customer Care Department is headed by Helen Hunt, a former sales service manager at 729 Schneider Electric where she led a 16-strong team with over 3,000 accounts.

Leading the Professional Services Department is Tony Marvell, who has spent 14 years in the parking industry. The team will concentrate on developing bespoke client solutions, developing new products and offering training courses to clients across the entire range of APT Skidata’s technology and services.
 
Pete Brown, managing director of APT Skidata, says the new structure is being supplemented by a greater network of field service engineers and regional service managers.
Parking & Access Control

Related Content

  • February 23, 2017
    APT Skidata enables car park operators to create emission-based tariffs
    UK parking technology specialist APT Skidata, a joint venture between Swarco and Skidata, has launched a feature that allows car park operators using an APT Skidata system to set individual parking tariffs according to the CO2 emissions of the vehicles. The system uses ANPR cameras to identify and record each vehicle as it enters a car park and compare the license to a database that includes details around CO2 emissions. This enables car park operators to set tariffs according to CO2 emissions, effective
    Read More
  • February 23, 2017
    APT Skidata enables car park operators to create emission-based tariffs
    UK parking technology specialist APT Skidata, a joint venture between Swarco and Skidata, has launched a feature that allows car park operators using an APT Skidata system to set individual parking tariffs according to the CO2 emissions of the vehicles. The system uses ANPR cameras to identify and record each vehicle as it enters a car park and compare the license to a database that includes details around CO2 emissions. This enables car park operators to set tariffs according to CO2 emissions, effective
    Read More
  • January 23, 2017
    APT Skidata wins two parking upgrade contracts
    Swarco and Skidata parking technology company APT Skidata has been awarded two significant contracts by UK company Land Securities to upgrade the parking systems at Gunwharf Quays in Portsmouth and Lewisham shopping centre in London. Both sites will deploy APT Skidata’s new Power.Gate control columns to control entry and exit, providing operators with options to adopt alternative ticketing types in the future. The control columns at both sites will be fitted with optic scanners which will read e-ticke
    Read More
  • July 3, 2017
    APT Skidata and CitiPark partner to reduce city emissions at car parks
    Parking technology business APT Skidata has teamed up with UK parking operators CitiPark in a trial which aims to reduce emissions in car parks, building on an eight-year relationship that has seen APT Skidata’s technology at 12 of CitiPark’s 15 sites.
    Read More

Highlighted Content