Adaptis and Apcoa partner on Hillingdon parking

Apcoa Parking is to provide parking enforcement services for the London Borough of Hillingdon under a five-year contract with extension options of up to a further three years. The contract will commence in August 2013. Adaptis Solutions, which already processes penalty charge notices (PCNs) and permits for Hillingdon, has partnered with Apcoa to provide web and automated telephone payments (IVR); an on-line permit solution; a cashless parking solution for the on and off street environments; a visitor vouch

July 5, 2013 Read time: 2 mins

4221 APCOA Parking is to provide parking enforcement services for the London Borough of Hillingdon under a five-year contract with extension options of up to a further three years. The contract will commence in August 2013.

7217 Adaptis Solutions, which already processes penalty charge notices (PCNs) and permits for Hillingdon, has partnered with Apcoa to provide web and automated telephone payments (IVR); an on-line permit solution; a cashless parking solution for the on and off street environments; a visitor voucher solution; and the ability to roll out the permit solution to a ‘virtual solution’ for Hillingdon’s customers.

This new contract will simplify payment for motorists by giving them the option to purchase short term parking sessions in addition to parking permits through the single Dash platform. Motorists will also still be able to pay for permits and PCNs through the intuitive and easy to use dash platform.

The Dash transaction processing platform developed by Adaptis Solutions is currently focused on the travel and transport markets. Dash allows merchants to accept payments from customers using a range of technologies including web, IVR payments, SMS text, mobile applications (iPhone, Android, BlackBerry and Windows Mobile) and call centres.

Parking & Access Control