Adaptis and Apcoa partner on Hillingdon parking

Apcoa Parking is to provide parking enforcement services for the London Borough of Hillingdon under a five-year contract with extension options of up to a further three years. The contract will commence in August 2013. Adaptis Solutions, which already processes penalty charge notices (PCNs) and permits for Hillingdon, has partnered with Apcoa to provide web and automated telephone payments (IVR); an on-line permit solution; a cashless parking solution for the on and off street environments; a visitor vouch
July 5, 2013 Read time: 2 mins
4221 APCOA Parking is to provide parking enforcement services for the London Borough of Hillingdon under a five-year contract with extension options of up to a further three years.  The contract will commence in August 2013.
 
7217 Adaptis Solutions, which already processes penalty charge notices (PCNs) and permits for Hillingdon, has partnered with Apcoa to provide web and automated telephone payments (IVR); an on-line permit solution; a cashless parking solution for the on and off street environments; a visitor voucher solution; and the ability to roll out the permit solution to a ‘virtual solution’ for Hillingdon’s customers.
 
This new contract will simplify payment for motorists by giving them the option to purchase short term parking sessions in addition to parking permits through the single Dash platform. Motorists will also still be able to pay for permits and PCNs through the intuitive and easy to use dash platform.

The Dash transaction processing platform developed by Adaptis Solutions is currently focused on the travel and transport markets. Dash allows merchants to accept payments from customers using a range of technologies including web, IVR payments, SMS text, mobile applications (iPhone, Android, BlackBerry and Windows Mobile) and call centres.
Parking & Access Control

For more information on companies in this article

Related Content

  • Xerox to upgrade Florida’s toll processing systems
    December 9, 2015
    The Florida Department of Transportation (FDOT) has awarded Xerox a seven-year contract for the implementation of a state-of-the-art customer service system for processing toll transactions across the state. The deal involves processing more than one billion transactions per year and managing over five million accounts. Xerox will consolidate multiple tollway operations into one efficient back-office system, which it says will reduce costs, drive operational efficiencies and provide a better customer exp
    Read More
  • New solutions to old problems set to cut emergency response times
    April 30, 2015
    David Crawford looks at the latest developments in emergency response. Ensuring speedier reactions to transport and travel crises is becoming increasingly important. US statistics suggest that as many as 1,000 ‘saveable’ lives can be lost each year in major cities because of operational defects in their SOS operations.
    Read More
  • The world was your Oyster
    November 5, 2021
    Embracing digital payments and transparent journey planning is key to changing traveller behaviour and accelerating integrated public transport, says Martin Howell of Worldline
    Read More
  • Texas goes public on habitual toll violators
    March 24, 2015
    Andrew Bardin Williams considers the effect of the ‘Name and Shame’ strategy adopted in Texas to encourage serial toll violators to pay up. It’s a tough time to be a scofflaw in the Lone Star State. Habitual toll violators - some with tens of thousands of unpaid tolls and fees - are being publically shamed into squaring their accounts with US toll agencies. In November 2013 the Texas Department of Transportation (TxDOT) starting publishing a list of the state’s most egregious toll violators on its website.
    Read More

Highlighted Content