Adaptis and Apcoa partner on Hillingdon parking

Apcoa Parking is to provide parking enforcement services for the London Borough of Hillingdon under a five-year contract with extension options of up to a further three years. The contract will commence in August 2013. Adaptis Solutions, which already processes penalty charge notices (PCNs) and permits for Hillingdon, has partnered with Apcoa to provide web and automated telephone payments (IVR); an on-line permit solution; a cashless parking solution for the on and off street environments; a visitor vouch
July 5, 2013 Read time: 2 mins
4221 APCOA Parking is to provide parking enforcement services for the London Borough of Hillingdon under a five-year contract with extension options of up to a further three years.  The contract will commence in August 2013.
 
7217 Adaptis Solutions, which already processes penalty charge notices (PCNs) and permits for Hillingdon, has partnered with Apcoa to provide web and automated telephone payments (IVR); an on-line permit solution; a cashless parking solution for the on and off street environments; a visitor voucher solution; and the ability to roll out the permit solution to a ‘virtual solution’ for Hillingdon’s customers.
 
This new contract will simplify payment for motorists by giving them the option to purchase short term parking sessions in addition to parking permits through the single Dash platform. Motorists will also still be able to pay for permits and PCNs through the intuitive and easy to use dash platform.

The Dash transaction processing platform developed by Adaptis Solutions is currently focused on the travel and transport markets. Dash allows merchants to accept payments from customers using a range of technologies including web, IVR payments, SMS text, mobile applications (iPhone, Android, BlackBerry and Windows Mobile) and call centres.
Parking & Access Control

Related Content

  • November 26, 2013
    New markets for travel information apps
    Purpose-designed travel information apps are emerging to support the real estate market in the US – and potentially more widely – in a major diversification away from the conventional automotive and navigation device sectors. In July 2013, Washington State-based Imprev, which develops web-based marketing support aids for realtors, announced its App Generator. Claimed as an industry first, this enables property businesses to create their own branded mobile apps to give away as marketing tools to potential
    Read More
  • March 30, 2012
    Xerox to help revolutionise parking at Geneva airport
    Xerox has won a contract to replace Geneva Airport’s entire parking management system for its 20 parking lots featuring more than 7,000 spaces, including walk-up pay stations, parking guidance and a global monitoring and management system which will connect with the rest of the airport’s computer systems. As part of a ten-year contract, travellers will be also able to receive information about flight delays, gate changes or customised information when they arrive at the airport parking lot.
    Read More
  • June 4, 2014
    SCANaCAR and VideoBadge counter parking’s prickly problems.
    Colin Sowman discovers how the latest systems can boost productivity and reduce conflict in parking enforcement. Parking enforcement is something of a ‘Cinderella’ service for local authorities: while necessary to keep the roads open and the traffic flowing, it is an expensive operation and can be loss-making. It is also labour intensive and parking enforcement officers are routinely verbally abused and sometimes physically attacked. Some authorities are now looking to automate parking enforcement in orde
    Read More
  • April 30, 2015
    The UK’s busiest crossing adopts free flow charging
    Colin Sowman looks at the transition to free-flow charging on the Dartford Crossing, a notorious congestion blackspot on the UK motorway network. The Dartford Crossing, where London’s orbital M25 motorway crosses the lower reaches of the River Thames 32km (20 miles) to the east of Central London, has long been a major source of congestion. Now, to alleviate the congestion caused by some 50 million crossings per year, the Highways Agency has adopted a free-flow charging system - but the Crossing’s location a
    Read More

Highlighted Content