Xerox's analytics aids parking

A new cloud-enabled performance management system from 4186 Xerox uses data analytics to help parking managers better manage workloads, make smarter patrol decisions and create high-performance teams of civil enforcement officers.

Developed by Xerox researchers based on input from the Los Angeles Department of Transportation and the Denver Department of Public Works, CitySight provides a logging mechanism that automates many manual processes. It analyses the daily activities of civil enforcement officers (CEOs) such as time worked, patrols, public interaction and penalty charge notices.

Supervisors can then use the insights gleaned from the data to manage time and resources in a way that improves the flow of traffic and ensures the availability of parking spaces.

According to Xerox, CitySight brings an added layer of visibility and transparency to enforcement. Insights gained from data analytics smooth out varying levels of productivity that often exist and give supervisors and colleagues a better idea of what officers do during a given shift.