Skip to main content

Toronto maps out new rules for vehicle-for-hire industry

Toronto City Council has amended its vehicles-for-hire rules to improve safety and accessibility of taxis and private transportation companies including Uber and Lyft. Toronto mayor John Tory, says:” These new and updated requirements are a necessary step in protecting the residents and visitors of this city. Regardless of where they are going or how far the distance, we want to make sure passengers are able to access the service and get to their destination safely." The new rules will make it mandatory
July 30, 2019 Read time: 2 mins

Toronto City Council has amended its vehicles-for-hire %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 <span style="color: windowtext">rules</span> false https://www.toronto.ca/legdocs/municode/toronto-code-546.pdf true false%> to improve safety and accessibility of taxis and private transportation companies including 8336 Uber and 8789 Lyft.

Toronto mayor John Tory, says:” These new and updated requirements are a necessary step in protecting the residents and visitors of this city. Regardless of where they are going or how far the distance, we want to make sure passengers are able to access the service and get to their destination safely."

The new rules will make it mandatory for all drivers to take a third-party training programme approved by the Canadian city. Preliminary topics will include safely transporting passengers, driving in an urban setting and providing an accessible service. In addition, all drivers will be required to securely mount all handheld devices to their vehicle and display notices if a camera is being used to record passengers.

The council says an Accessibility Fund Programme will help offset the higher cost of providing a wheelchair-accessible service. It will be funded through a regulatory charge on companies that do not provide this service.

As part of the move, the council has made changes to improve the licensing and enforcement of vehicles for hire. This includes increasing the amount of data that is collected to help inform future regulations.

The requirements will come into effect in January 2020.

For more information on companies in this article

Related Content

  • Lyft establishes dedicated pick-up zone at Toronto shopping centre
    December 21, 2018
    Lyft has established a dedicated zone at the west exit of the Cadillac Fairview Toronto Eaton Shopping Centre to help visitors get to and from the venue. Riders can then use Lyft’s app to choose specific pick-up and drop-off points around the shopping centre’s offices, shops and restaurants. The partnership says it will gather feedback and adapt the service to meet the needs of riders. Last month, Lyft entered an agreement with the Regional Transportation Commission of South Nevada to offer cheaper ride
  • Lyft ramps up driver and passenger safety efforts
    September 19, 2019
    Ride-share firm Lyft is seeking to head off concerns over passenger safety by requiring its drivers to take a ‘community safety’ course. Lyft has partnered with non-profit anti-sexual assault organisation Rainn, and drivers will be required to complete an education course designed by both parties. Riders and drivers must agree to Lyft’s community guidelines on behaving with care and respect. Passengers reported for violating these will be removed from the platform while drivers will be required to take add
  • Drive.ai self-driving tests with passengers in Frisco, Texas
    July 31, 2018
    Drive.ai is using self-driving vans to carry passengers on a near two-mile route in Frisco, Texas. According to a report by CBS News, the company is the first to launch such a test since an Uber vehicle driving in autonomous mode killed a pedestrian in Arizona. These vans will operate over the next six months, with a safety driver on board, and will travel between an office park and a nearby dining area and entertainment complex. Conway Chen, vice president at Drive.ai, says the service has been desi
  • Uber: AB5 ‘does not automatically reclassify’ drivers
    September 18, 2019
    Business life may be about to get trickier for transportation network companies following the passing of a new law in California which aims to give gig economy workers more rights. Assembly Bill 5 (AB5), which is due to come into effect in January next year, says that “a person providing labour or services for remuneration shall be considered an employee rather than an independent contractor” - unless three points are proved. One, that “the hiring entity demonstrates that the person is free from the con