Skip to main content

Toronto maps out new rules for vehicle-for-hire industry

Toronto City Council has amended its vehicles-for-hire rules to improve safety and accessibility of taxis and private transportation companies including Uber and Lyft. Toronto mayor John Tory, says:” These new and updated requirements are a necessary step in protecting the residents and visitors of this city. Regardless of where they are going or how far the distance, we want to make sure passengers are able to access the service and get to their destination safely." The new rules will make it mandatory
July 30, 2019 Read time: 2 mins

Toronto City Council has amended its vehicles-for-hire %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 <span style="color: windowtext">rules</span> false https://www.toronto.ca/legdocs/municode/toronto-code-546.pdf true false%> to improve safety and accessibility of taxis and private transportation companies including 8336 Uber and 8789 Lyft.

Toronto mayor John Tory, says:” These new and updated requirements are a necessary step in protecting the residents and visitors of this city. Regardless of where they are going or how far the distance, we want to make sure passengers are able to access the service and get to their destination safely."

The new rules will make it mandatory for all drivers to take a third-party training programme approved by the Canadian city. Preliminary topics will include safely transporting passengers, driving in an urban setting and providing an accessible service. In addition, all drivers will be required to securely mount all handheld devices to their vehicle and display notices if a camera is being used to record passengers.

The council says an Accessibility Fund Programme will help offset the higher cost of providing a wheelchair-accessible service. It will be funded through a regulatory charge on companies that do not provide this service.

As part of the move, the council has made changes to improve the licensing and enforcement of vehicles for hire. This includes increasing the amount of data that is collected to help inform future regulations.

The requirements will come into effect in January 2020.

For more information on companies in this article

Related Content

  • Quarter of Brits ‘would fund smart city solutions from tax’
    April 18, 2019
    Almost a quarter (24%) of British people would be willing to fund smart city solutions using their own tax contributions, according to new research from ATG Access. Part of road barrier specialist ATG’s ‘Smart cities: Turning the dream into a reality’ report, the research found that more than half (57%) would be happy for their tax to go towards smart traffic lights, and 44% for smarter signs which give real-time traffic updates. Nearly a quarter (24%) said they would also be willing to fund smart barrie
  • Waymo may operate AVs in Phoenix ‘without safety driver’
    October 17, 2019
    Ride-hailing company Waymo may be about to start operating fully-autonomous vehicles (AVs) to pick people up - without a safety driver. An email sent to users, which appeared on Reddit, said people in Phoenix, Arizona, who were matched with an AV will see a notification in the app that confirms the car will not have a trained driver. Users can tap a ‘What to Expect’ button within the app to learn more about the AVs. They can also communicate with a rider support agent at any part of the trip via the app o
  • Uber’s Jump e-bikes upgraded to make charging easier
    January 4, 2019
    Jump, an Uber bike-rental company, has upgraded its electric bikes to include swappable batteries which it says can be changed within a few minutes. Riders can use a front dashboard underneath the handlebars to unlock the bike as well as a phone mount for easier navigation. The bikes now feature a retractable cable lock to offer riders more flexibility when locking a bike to a rack or structure, the company adds. Last year, Uber announced its plans to launch its Jump bikes in Seattle as part of a stra
  • Uber introduces bus service in Egypt
    December 17, 2018
    Uber has launched its Uber Bus service in Egypt as part of a strategy to provide commuters living in Cairo with an affordable transportation option. The service can be accessed via Uber’s standard app. Uber groups passengers travelling in the same direction to make the service more affordable and reduce the number of stops per trip. Dara Khosrowshahi, Uber CEO, says: “We are committed to broadening access to the Uber platform with a range of low-cost options that will move more people around town an