Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.
Enforcement

For more information on companies in this article

Related Content

  • Rwanda's mobility plan in seven junctions
    June 16, 2025
    ITS improvements at just seven intersections could be the key to improving transportation in Rwanda’s capital, Kigali: Shem Oirere reports from East Africa
    Read More
  • London trials new Ford plug-in hybrid vans
    January 23, 2017
    Automaker Ford is launching a multi-million pound project designed to help improve air quality in London, as it accelerates its electrification plans with 13 new global electrified vehicles scheduled for introduction in the next five years. The project, supported by Transport for London, features a 12-month trial of 20 new plug-in hybrid (PHEV) Transit Custom vans that are said to reduce local emissions by running solely on electric power for the majority of city trips such as deliveries or maintenance w
    Read More
  • Europe's electronic toll service closer to operational reality
    November 7, 2012
    After much debate and delay, a unifying European Electronic Toll Service is now finally on the horizon, says ASFiNAG’s Klaus Schierhackl. Here, he talks with Jason Barnes about what that might mean. Aworkable European Electronic Toll Service (EETS) which will allow truck drivers to travel across the continent and pay tolls using a single account and OnBoard Unit (OBU) was originally timetabled to be in place and operating by October of this year. A lack of urgency from some of the stakeholders involved in t
    Read More
  • Low-costs solutions to improve pedestrian safety
    May 8, 2015
    David Crawford welcomes low-cost safety initiatives for pedestrians in America. Some 10 people die each week in accidents on crosswalks in the US, that’s more than 10% of all pedestrian fatalities in road traffic incidents - the number of which is running at a five-year high. Ensuring crosswalks are safe is key in supporting the growing enthusiasm for walking as a travel mode. In the last decade of the 20th century, numbers walking to work in the US fell by 26%; while, as recently as 2012, Americans were e
    Read More

Highlighted Content