Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.
Enforcement

For more information on companies in this article

Related Content

  • The red light camera choice: 60 killed or save US$231 million a year
    June 5, 2015
    David Crawford investigates new cost-benefit analysis of red light cameras. US states can now realistically calculate the economic benefits of using red light safety cameras, alone or in combination with other measures, to cut road traffic accident levels. The results could be of material value in making the case for the cameras as a number of state legislatures continue to debate their acceptability.
    Read More
  • When caring about sharing is good business for US automakers
    October 28, 2015
    Although car-sharing and ride-sharing could drastically reduce car sales, David Crawford finds some US automakers are keen to participate in the sharing economy. Growing consumer interest in car- and ride-sharing, as opposed to outright ownership, and ride-sharer Uber’s recently stated intention to make its brand competitive with ownership on cost, are making the major US automotive manufacturers think seriously about their future sales prospects. Some have already begun exploring ways of entering the field
    Read More
  • A fresh approach to electronic fee collection
    July 16, 2012
    The Utah Transit Authority (UTA) is pioneering fresh approaches to Electronic Fee Collection (EFC) deployment in the US. Its new system, operational since January 2009 on all buses and commuter trains, is the country's first full-network rollout of transit e-ticketing technology built on an open-payment network, according to the organisation's Technology Programme Development Manager Craig Roberts.
    Read More
  • Joining old and new in Canada’s Highway 407
    June 17, 2016
    David Arminas visits Canada’s Highway 407 ETR to see how the concession is working and hear about new arrangements for the roadway’s extension. The Toronto region is North America’s eighth largest metropolitan area and its roads become notoriously congested. In 1997 Highway 407, a 68km concrete toll motorway which skirts the northern edge of Toronto, was opened and initially operated by the province and CHIC - a consortium of four leading Ontario-based companies. Finance came from the Ontario Financing Auth
    Read More

Highlighted Content