Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.
Enforcement

For more information on companies in this article

Related Content

  • Changing perceptions and going green with ITS
    May 26, 2022
    Entrants to the ITS (UK) Essay Award were asked to write about innovative application of ITS solutions to achieve decarbonisation goals. First-year apprentice Leora Wilson, who studies at Leeds College of Building as part of her apprenticeship with Mott MacDonald, won the competition with this entry…
    Read More
  • Brazil opts for freeflow tolling
    April 9, 2014
    David Crawford explores the technical background of Brazil’s First multi-lane free-flow tolling system. The 2013 opening of Brazil’s first fully-operational, all-vehicle, multi-lane free-flow (MLFF) tolling system in the state of São Paolo has set the scene for a new phase of modern electronic fee collection (EFC) deployment in Latin America’s largest country. It has toll programmes at both federal and state levels, with São Paulo – the most populous state, with the largest road network – leading in the awa
    Read More
  • Adaptis and Apcoa partner on Hillingdon parking
    July 5, 2013
    Apcoa Parking is to provide parking enforcement services for the London Borough of Hillingdon under a five-year contract with extension options of up to a further three years. The contract will commence in August 2013. Adaptis Solutions, which already processes penalty charge notices (PCNs) and permits for Hillingdon, has partnered with Apcoa to provide web and automated telephone payments (IVR); an on-line permit solution; a cashless parking solution for the on and off street environments; a visitor vouch
    Read More
  • ‘Free’ power for signs, shelters and so much more
    March 17, 2016
    David Crawford looks at the sunny side of the street. Solar power has been relatively slow in entering the transport sector, but a current blossoming of activity bodes well for the large-scale harnessing of an alternative energy that is zero-emission at source and, in practical terms, infinitely renewable. Traffic management and traveller information systems, and actual vehicles, are all emerging as areas for deployment. Meanwhile roads themselves are being viewed as new-style, fossil fuel-free ‘power stati
    Read More

Highlighted Content