Skip to main content

Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.

For more information on companies in this article

Related Content

  • TfL expands SCOOT adaptive traffic management
    January 14, 2013
    Microsimulation traffic modelling has supported a further roll-out of SCOOT adaptive traffic signal control in London, demonstrating a 13% reduction in travel delays. Development of a cost-effective traffic modelling system has led to a further major roll-out of SCOOT adaptive traffic management technology in London, says traffic and software programme director Gavin Jackman of UK transport consultancy TRL. The roll-out of SCOOT at 600 additional intersections, now at its midpoint, is a central plank in the
  • Top five findings in NJDOT three-year red light camera report
    April 1, 2014
    Red-light safety cameras installed by American Traffic Solutions (ATS) turned in another year of positive results at intersections in New Jersey, and trends show "driver behaviour is being modified," according to the recently issued New Jersey Department of Transportation's (NJDOT) third annual analysis of the photo enforcement program. According to the report, "Further sustained analysis is needed and the Department recommends that the traffic control signal monitoring systems pilot program continue."
  • EU rules extend the ‘long arm of the law’
    November 27, 2013
    New EU legislation allows authorities to collect fines from errant foreign motorists even after they have returned to their own country. New European Union legislation means drivers in many Member States can be prosecuted for breaking traffic laws when driving outside their home country. While not all the Member States will not be signing up to Directive 2011/82/EU facilitating the cross-border exchange of information on road safety related traffic offences, for those that do the deadline date to impleme
  • 12th ITS Asia-Pacific Forum focuses on cooperation
    March 14, 2012
    In April this year, ITS Malaysia will host the 12th ITS Asia-Pacific Forum and Exhibition in Kuala Lumpur to further advance ITS cooperation and coordination between member countries in the region. In 1999, just a year after construction of the iconic Petronas Twin Towers was completed, Kuala Lumpur hosted the 3rd ITS Asia-Pacific Forum. A great deal has changed in the intervening 13 years, not least the scope and importance of the Forum’s programme. The 12th running of this event, being held from 16-18 Ap