Skip to main content

Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.

For more information on companies in this article

Related Content

  • USDOT partners with Mobileye in Smart City Challenge
    January 8, 2016
    The US Department of Transportation (USDOT) is to partner with Mobileye to equip the Smart City Challenge winner with crash avoidance technology. Announcing the partnership, Transportation Secretary Anthony Foxx said the winning city's public bus system will receive the installation of Mobileye's Shield+ technology on every bus. This is in addition to U.S. DOT's award of up to US$40 million and an award of up to US$10 million from the Challenge’s launch partner, Vulcan Philanthropy.
  • Traffic enforcement centre stage at Jenoptik
    October 10, 2016
    Jenoptik is here at the ITS World Congress to highlight the success of its systems in global markets: currently the company has 30,000 cameras operational in over 80 countries and with 480 staff working on traffic solutions and more than 50 million plates read every day. In addition to highlighting on its stand its latest solution for red light enforcement - the TraffiStar SR390, a super non-invasive system with a tracking radar sensor and optical red light recognition - Jenoptik is also celebrating winning
  • Manchester orbital route to become ‘smart motorway’
    June 19, 2014
    Four companies, Balfour Beatty, together with Costain, Carillion and a BAM Nuttall Morgan Sindall joint venture, have been awarded the contract to upgrade a 17 mile stretch of the M60 and M62 to a ‘smart motorway’. The US$313 million upgrade, for the UK Highways Agency, aims to increase capacity, reduce congestion and shorten journey times for motorists. The M60 between junctions 8 and 12 will be upgraded to a controlled motorway with traffic flows managed by technology interventions responsive to the
  • Apps help passengers avoided overcrowded public transport
    May 30, 2013
    David Crawford reviews innovations in the comfort zone. Anyone who rides public transport knows that, perhaps second only to delays, overcrowding is a critical part of the passenger experience,” says Nir Erez, CEO of Moovit, the Israel-based social transportation app developer. The app is aimed at taking real-time user feedback on transit and making it available to a wider audience of travellers. Currently available on iPhone and Android, it plans to add Windows 8 and other platforms in the future. Moovit i