Skip to main content

Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.

For more information on companies in this article

Related Content

  • Revcon installs HTS LPR systems in Chicago
    January 9, 2013
    Revcon Technology Group, US-based turnkey parking systems provider, has installed licence plate recognition (LPR) systems from Hi-Tech Solutions (HTS), in several parking garages in Chicago. The LPR systems are integrated into a new overall parking management and revenue control system provided by TIBA Parking Solutions. Revcon says the HTS LPR system assists the garage operators to increase revenues with more accurate processing, auditing, control and billing functionality, as well as reduce loses due t
  • IRD complements WIM with tyre under-inflation detection
    May 8, 2015
    To complement its existing WIM offering, IRD has introduced a system to detect under-inflated and flat tyres at highway speeds. Tyre inflation pressure has both safety and economic impacts for road users and none more so than with commercial vehicles. An underinflated tyre has decreased directional control, increased risk of catastrophic failure, and negatively impacts tyre life and fuel economy. In June 2014 the USDOT published Large Truck and Bus Crash Facts 2012 in which the Federal Motor Carrier Safety
  • MaaS will be adopted quicker in Europe than in the US: here’s why
    December 5, 2018
    A new report suggests that MaaS will be implemented more quickly in Europe than in the US – but why should this be? Ben Spencer examines the arguments
  • Confusing funding and financing can be costly
    September 23, 2014
    Tolling may be the way forward for paying for the roads of the future - but where will concessionaires find the money and do they need funding or financing? Increasingly, governments around the world are concluding that they can no longer pay for new roads and are turning to the private sector for help.