Skip to main content

Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.

For more information on companies in this article

Related Content

  • Communications for cooperative infrastructures and safety
    February 2, 2012
    Scott Andrews of Cogenia Partners, LLC details the findings of the VII Proof Of Concept work carried out to verify the effectiveness of 5.9GHz-based communication for future US cooperative infrastructures
  • Finnish light rail contract awarded
    December 1, 2016
    Finnish organisations Pöyry, YIT and VR Track are to implement the Tampere light rail project on behalf of the City of Tampere for the implementation of the Tampere light rail project. The revised cost estimate for the implementation stage is US$2154.5 million (€238.8 million). The first phase of construction will commence in the first half of 2017 and is expected be complete by 2021. During this phase, the new rail line will be extended by 15 kilometres and a depot will be constructed in Hervanta. The
  • Kapsch to modernise Austrian GO toll collection system
    November 30, 2016
    Austria’s highway and expressway operator ASFINAG (Autobahnen-und-Schnellstrassen-Finanzierungs-Aktiengesellschaft) has awarded Kapsch TrafficCom the contract to implement and operate the GO Maut 2.0 Mauttechnik toll collection system (national toll collection system for vehicles over 3.5 metric tons). The contract comprises modernising roadside infrastructure at around 500 locations and upgrading the control centre up to the latest technological standards. Instead of two gantries, future roadside tol
  • European Commission takes action for clean, competitive and connected mobility
    June 1, 2017
    The European Commission is taking action to modernise European mobility and transport, with the aim of helping the sector to remain competitive in a socially fair transition towards clean energy and digitalisation.