Skip to main content

Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.

For more information on companies in this article

Related Content

  • Governments must look beyond short-term spending of public funds
    February 2, 2012
    Phil Pettitt, Chief Executive of innovITS, the UK's ITS Centre of Excellence, argues that governments need to look beyond the short-term when looking to pump-prime economic recovery with public funds. It seems, in the current economic climate, that a 'good' day is one in which no company is announcing job cuts or going into administration. Consumer demand is down and businesses are retrenching, cutting costs and fretting over the consequences of shrinking opportunities and order books. It has not been this
  • San Francisco Bay Area transit systems extend Cubic operations contract
    August 1, 2017
    Cubic Transportation Systems (CTS) has been awarded a contract extension of up to five years from the Metropolitan Transportation Commission (MTC) for operations and maintenance services supporting the regional Clipper card fare payment system in the San Francisco Bay Area. The extended contract period is from November 2019 to November 2024 and is valued at approximately US$25 million per year. MTC is the transportation planning, financing and coordinating agency for the nine-county San Francisco Bay Area.
  • San Francisco launches congestion management strategy
    December 11, 2014
    San Francisco mayor Edwin M. Lee has launched the city’s congestion management strategy to improve traffic flow and safety, especially in the South of Market neighbourhood where construction and growth remain the highest in the City. The strategy outlines additional efforts the city could undertake, beyond traditional approaches such as the Interdepartmental Staff Committee on Traffic and Transportation (ISCOTT). These additional efforts include smarter traffic enforcement, better construction permitt
  • European tunnel safety steps up a gear
    September 19, 2017
    David Crawford reviews the latest safety systems installed in European tunnels. Blueprints for the safer road tunnels of the future are emerging fast as European operators invest in technologies to enhance travellers’ prospects of surviving an accident. Central to modern emergency planning is the principle that, following an incident, drivers should be enabled to rescue themselves and their passengers with the aid of prompt and correct identification and communication of the hazard. Roles for cooperativ