Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.
Enforcement

For more information on companies in this article

Related Content

  • ITS benefits escape public
    June 8, 2015
    John Kendall considers the public’s awareness of the benefits of ITS. While the results of developing ITS technology may be clear to readers of ITS International, there is far less evidence that drivers have any appreciation of what the technology is doing for them. So how aware are drivers of the developments that are designed to make their journeys less congested and safer?
    Read More
  • Bus service data, better journey planning, better information
    January 30, 2012
    Chris Gibbard and Paul Drummond of Transport Direct on developments in Great Britain in the electronic transfer of bus service data. Great Britain has a dynamic bus market which permits a bus operator to initiate or alter commercial routes by giving a minimum of eight weeks' notice to a registrar (the Traffic Commissioner). A Local Transport Authority (LTA) neither specifies nor determines such services. In addition to commercial bus routes, an LTA will tender and contract for the operation of those additio
    Read More
  • New Zealand to be site of Asia-Pacific Forum 2014
    October 23, 2012
    ITS New Zealand yesterday announced that it will host the 2014 Asia Pacific ITS Forum & Exhibition, following a decision by the Asia Pacific Board. The event will take place from 28-30 April 2014 in Auckland. New Zealand was competing with ITS Indonesia to stage the forum; it has now been decided that the 2015 event will be held in Indonesia. The 2014 theme, which will mark the 10th anniversary of ITS New Zealand, will be SCORE – Safety, Choices, Opportunities, Results, Efficiencies. ITS is well advanced in
    Read More
  • London ‘should emulate New York’ to reduce congestion, says Karhoo
    December 21, 2018
    London could reduce congestion by emulating New York when it comes to open data, claims technology firm Karhoo. New York has publicly-available anonymised TPEP/LPEP75 data which allowed Karhoo to assess the impact of taxi and private hire (PH) movements on traffic flow, congestion and pollution, the company says. It adds that if Transport for London (TfL) were to follow suit, it “would be quick and relatively low-cost given that almost every licenced vehicle is connected to tracking systems already”. Tf
    Read More

Highlighted Content