Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.
Enforcement

For more information on companies in this article

Related Content

  • London’s new Cycle Superhighway given the green light
    September 1, 2016
    The Mayor of London, Sadiq Khan, and Transport for London (TfL) are to proceed with the North-South Cycle Superhighway to King’s Cross after majority support in the recent public consultation. The plans, which will also benefit pedestrians with wider pavements and more crossing points, were supported by 70 per cent of the public.
    Read More
  • NOCoE delivers data for diligent DOTs
    April 29, 2015
    David Crawford talks to Dennis Motiani about the role of the new National Operations Centre of Excellence. Consolidating the collective experience of the US transportation system’s management and operations (TSM&O) community, streamlining its information gathering, while cutting research times and costs are the key drivers behind the country’s new National Operations Centre of Excellence (NOCoE). Launched in January at the annual meeting of the Transportation Research Board (TRB), this sets out to be a sin
    Read More
  • ITF diagnoses South Asia’s breathing difficulties
    August 26, 2022
    One of the world’s fastest-growing regions faces major transport sector decisions if it is to avoid spiralling emissions problems in coming decades. Alan Dron takes a look at a new report on Asia from the International Transport Forum
    Read More
  • ISS announces increased revenue for first half of 2016
    August 8, 2016
    Image Sensing Systems (ISS) has announced revenue of US$7.9 million for the first half of 2016, a four per cent increase from revenue of US $7.6 million in the first half of 2015. Product sales increased to US$3.9 million in the first half of 2016, a 31 per cent increase from $3.0 million in the first half of 2015. The first six-months of revenue for 2016 included Autoscope video product sales and royalties of US$621,000 and US$4.0 million, respectively, and RTMS radar product sales of US$3.3 million. Pr
    Read More

Highlighted Content