Skip to main content

Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.

For more information on companies in this article

Related Content

  • Barcelona's bike share scheme a life saver
    January 26, 2012
    A recent study of the health benefits of Barcelona's Bicing communal bike share scheme, reveals it is a life-saver, responsible for saving 12 lives a year. Barcelona's community bicycle programme, Bicing, was inaugurated in March 2007. One of several schemes operated in cities around the world by Clear Channel, it has fulfilled its role of providing an efficient, ecologically friendly and critically important form of transport, helping to increase urban mobility and reduce street congestion. Clear Channel h
  • Regional, national managed enforcement for developing nations
    February 3, 2012
    Robot is offering nationwide enforcement services to both developed and developing countries.
  • AMG transmission system used in Blackwall Tunnel refurbishment
    May 18, 2012
    AMG Systems has announced it has been selected to supply the transmission solution for the refurbished Victorian-built Blackwall Tunnel under the river Thames in London. The three-year refurbishment programme, costing over US$113 million, is being undertaken by Transport for London (TfL) to bring the tunnel up to European safety regulations. P. Ducker Systems (PDS) is undertaking the task of supplying the tunnel systems for the project.
  • Utah plans road user charging by 2031
    June 30, 2021
    Utah DoT report explores expansion scenarios for alternative to state fuel tax funding