Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.
Enforcement

For more information on companies in this article

Related Content

  • London mayor awards major funding for cycling improvements
    January 23, 2014
    The Mayor and Transport for London have awarded over US$26 million to boroughs across London so they can make key cycling improvements in their local areas. The money, which will be made available over three years, will enable boroughs to deliver measures to help increase the take up of cycling and make London more easily accessible and safe on two-wheels. Thousands of cycle parking spaces will be installed across London, with more than 5,000 delivered in Kensington & Chelsea and Waltham Forest al
    Read More
  • Singapore aims to set MaaS benchmark
    September 26, 2019
    Delegates at this year’s ITS World Congress in Singapore will be able to experience Mobility as a Service for themselves in the form of MobilityX’s Zipster app
    Read More
  • Consortium wins Polish rail modernisation contract
    February 27, 2013
    A consortium led by Bombardier Transportation in partnership with Thales and Nokia Siemens Networks has won the US$146 million contract to modernise the signalling of the 350 km long E65 railway line linking Warsaw and Gdynia. The need to comply with the standards of the trans-European transport network linking the north and south of Europe makes the contract is one of the most important investments of PKP, the Polish railway lines operator. The consortium claims the modernisation will enhance safety and in
    Read More
  • Taking the long term view to toll safety, adopting new technology
    July 17, 2012
    OmniAir's Tim McGuckin takes a look at what happens when a tolling authority makes safety its principal operating criterion. The bottom - line effects, he says, are not as onerous as one might think. Replacing an existing 915MHz-based Electronic Toll Collection (ETC) system with a new 915MHz system for toll collection is - from a technology standpoint - comparable to trading in your 1999 high-mileage Buick for another 1999 Buick with '0' on the odometer.
    Read More

Highlighted Content