Skip to main content

Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.

For more information on companies in this article

Related Content

  • Transport for New South Wales extends Cubic traffic management contract
    December 8, 2015
    Transport for New South Wales has extended its contract with Cubic Transportation Systems (CTS) for ongoing maintenance and operation of the Sydney Transport Management Centre (TMC) central computer system which manages traffic throughout the New South Wales road network. The contract extension includes options to continue until June 2020. Cubic has worked with Transport for New South Wales since 1997, when it was contracted to develop and deploy its incident management system (IMS) technology to mana
  • Intelligent parking guidance relieves congestion, reduces costs
    July 24, 2012
    O R Tambo International Airport, near the city of Johannesburg, is the largest airport in Africa. It serves as the primary airport for domestic and international travel to/from South Africa and is one of 10 airports operated by Airports Company South Africa (ACSA). This airport places a massive demand on road infrastructure and parking facilities since a majority of travellers get to the airport by motor vehicle. The demand for parking left many people searching for a parking space for eight minutes or more
  • Cost benefit: Wichita eases workzone congestion
    July 8, 2019
    Achieving higher diversion rates has helped one Kansas city to make traffic flow more efficient around workzones. David Crawford examines what’s behind a 10:1 benefit-to-cost ratio in Wichita Around 10% of highway congestion in the US results from delays in workzones, leading to an estimated annual loss of $700 million in fuel costs alone. The lack of accessible real-time traffic information to help motorists minimise their inconvenience – particularly at peak times - is a major contributor. One solut
  • One eye on the future
    December 12, 2013
    Mobileye’s Itay Gat discusses the evolution of monocular solutions for assisted and autonomous driving with Jason Barnes. Founded in 1999, Israeli company Mobileye manufactures and supplies advanced driver assistance systems (ADAS) based on its EyeQ family of systems-on-chips for image processing for solutions such as lane sensing, traffic sign recognition, vehicle and pedestrian detection. Its products are used by both the OEM and aftermarket sectors. The company’s visual interpretation algorithms drive