Skip to main content

Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.

For more information on companies in this article

Related Content

  • New and renewed contracts for ATS
    January 9, 2015
    American Traffic Solutions (ATS) has announced its latest agreements with new and existing clients. The city of Federal Way, Washington, an ATS client since 2008, has signed a new three-year agreement with an optional three-year extension, to continue its red-light and school zone speed safety camera programs. Additionally, Charles County, Maryland, executed a one-year renewal of its road-safety camera program, extending its original 2009 contract. Head Start of Washington County, Maryland, has
  • Mobility pricing offers new tools for managing mobility
    November 23, 2017
    Mobility pricing is the best way of sustaining and enhancing mobility, argues Moving Forward Consulting’s Josef Czako. Mobility pricing (MP) is effectively the culmination of the ‘user pays’ principle and has been referred to in many policy discussions about electronic toll collection, road user charging (RUC), and pricing. MP not only reflects the ‘use more, pay more’ nature of RUC, it also takes account of the external cost of journeys including pollution, noise, the cost of congestion and accidents.
  • Traffex snapshot reveals enforcement advances
    July 24, 2017
    An indication of just how far beyond spot speed and red light the enforcement sector has progressed was evident in the range of new and improved equipment on display at the recent Traffex event in Birmingham. One of the key trends, particularly in the UK but also evident elsewhere, is the increase in average speed enforcement, according to RedSpeed’s managing director Robert Ryan, who predicts a big increase in installations this year. “The price point has reached a level authorities can afford,” he says, a
  • Colombian highway sees ITS tested to the extreme
    November 13, 2014
    One of the most challenging road construction and ITS projects currently underway is the upgrading of the road from Bogota to Villavicencio. Currently it takes four hours to make the 86km journey between Bogota and Villavicencio using the existing single lane in each direction road which passes through some very challenging terrain. It is the only ground connection between central Colombia and the eastern region which represents 40% of the country’s territory.