Skip to main content

Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.

For more information on companies in this article

Related Content

  • Evolt wins first Go Ultra Low City contract in Scotland
    November 16, 2016
    Swarco Group’s Evolt eMobility brand has been awarded a contract estimated at US$2.2 million (£1.8 million) by Dundee City Council for the first phase of works to support three new charging ‘hubs’ in the city, along with an additional regional charging infrastructure. As one of the Go Ultra Low Cities, Dundee is creating three new charging hubs that will become dedicated areas for the charging of electric vehicles. Each hub will be equipped with Evolt’s well proven charging technology, including a combi
  • Transport for London rejects Uber operation license
    September 22, 2017
    Transport for London (TfL) has rejected Uber London’s application for a new private hire operator license. The move follows a review and a joint petition between global consumer group SumOfUs and GMB union. TfL concluded that Uber is not fit and proper to hold a private hire operator license and shows a lack of responsibility in conduct.
  • Rekor targets Oklahoma's uninsured drivers 
    November 23, 2020
    Solution provides real-time detection of non-compliant vehicles, says company
  • Singapore plans changes to transit system
    June 13, 2018
    Singapore has the third-highest population density in the world and the numbers are continuing to grow. The government knows that transit is vital: David Crawford investigates the city state’s Smart Nation strategy. Transport is the most important of the five domains identified as the pillars of Singapore's far-reaching Smart Nation strategy, launched in November 2014 by prime minister Lee Hsien Loong with the aim of reaching fulfilment by 2024. Roads account for 12% of the island republic's 719km2 land ar