Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.
Enforcement

For more information on companies in this article

Related Content

  • Countering truckers’ parking conundrum
    May 3, 2017
    Colin Sowman hears about a new truck parking information system being piloted across eight states. Legislation limits truck drivers’ hours with the result that they are often caught in a situation where they need to stop either for a break or an overnight rest. But as truck parking is in short supply, truck drivers spend an average of 56 minutes a day searching for available spaces and are often faced with the choice of driving beyond their permitted hours or parking illegally.
    Read More
  • Tolling systems - interoperability is key
    January 25, 2012
    Is US tolling as fragmented and divided as some would have you believe? And are the technology suppliers so very entrenched? ITS International spoke to the market's leading suppliers. A few years back, the prevalent view was that the North American tolling market was characterised by fragmented, proprietary solutions, each existing in splendid isolation. The reality is that a combination of pragmatism and good old market forces have seen some concerted moves made towards interoperability in many areas.
    Read More
  • Nairobi looks to ITS to ease travel problems
    December 21, 2017
    Shem Oirere looks at plans to tackle chronic congestion in the Kenyan capital. Traffic jams in the Kenyan capital, Nairobi, are estimated to cost the country $360 million a year in terms of lost man-hours, fuel and pollution. According to Wilfred Oginga, an engineer with the Kenya Urban Roads Authority (KURA), the congestion has been exacerbated by poor regulation and enforcement of traffic rules, absence of adequate traffic management systems and poor utilisation of existing road facilities.
    Read More
  • New Hampshire plans for tomorrow’s communication
    August 21, 2017
    Someone once likened predicting the future to ‘nailing a jelly to the wall’. With ITS, C-ITS and V2X technology progressing at such a pace, predicting the future is more akin to trying to nail three jellies to the wall – but only having one nail. And yet with roadways having a lifetime measured in decades, that is exactly what highway engineers and traffic planners are expected to do. Fortunately, New Hampshire DoT (NHDoT) believes its technological advances may be able to provide a solution. The Central Ne
    Read More

Highlighted Content