Skip to main content

ViaVan brings on-demand transport to Zurich

Operating area includes Swiss city's existing transit stops and 150 virtual bus stops
By Ben Spencer December 1, 2020 Read time: 2 mins
ViaVan app provides information on expected waiting time until pick-up and the route to the nearest stop (© Via)

ViaVan and the Zurich Transport Authority (VBZ) in Switzerland are launching an on-demand transport service to fill gaps in the evening when transport is less available. 

The Pikmi service will operate from 8.00 pm to midnight using shuttles from vehicle provider Mobility's daytime operations. 

Pikmi’s operating area includes the Zurich quarters of Altstetten and Albisrieden in District 9 and the Triemli and Hardplatz transport hubs.

The 18-month trial is seeking to demonstrate how technology can increase efficiency in public transport while reducing private vehicle traffic. 

The Pikmi mobile app – developed by ViaVan – provides information on expected waiting time until pick-up and the route to the nearest stop. 

ViaVan says its technology matches multiple passengers headed in a similar direction into a single vehicle and calculates the most efficient route in real-time. 

ViaVan CEO Chris Snyder says: “ViaVan’s algorithm enables fast and efficient shared journeys that avoid unnecessary detours and long wait times, and at the same time reduce traffic and emissions.” 

Pikmi operates along existing VBZ stops in the operating area as well as 150 additional virtual bus stops. 

VBZ director Guido Schoch, says: “Thanks to the dense network of stops, the next Pikmi stop for our customers is right around the corner.

Passengers require a general VBZ public transport pass to access a ride. 

Face masks are mandatory, and passenger capacity has been reduced from five to three seats to provide more distance.

Those without smartphones can book a ride by telephone with a customer service agent. 

VBZ will evaluate the service with the Institute for Transport Planning and Systems at ETH Zurich.

Michael Baumer, head of the industrial companies of the city of Zurich, says: “It has become clear as a result of the Covid-19 pandemic that we have to respond to new challenges with innovative ideas."

"It is therefore important to test new technologies in operation. In addition, the pilot project, which is part of the city’s strategic focus areas, is another step for Zurich towards becoming a smart city.”

For more information on companies in this article

Related Content

  • Reducing transport energy use with real time travel information
    January 23, 2012
    The In-Time project is looking at the effect that multi-modal real-time traveller information services can have of reducing transport's energy consumption levels. By Martin Böhm, AustriaTech GmbH. Around the world, significant research and development effort is currently directed towards reducing energy consumption by addressing those areas where the biggest savings can be expected. European studies have shown that the transport sector has the potential to reduce its energy consumption by up to 26 per cent
  • New York ramps up wheelchair accessibility
    August 3, 2021
    800 new buses will come with more flexible seating 
  • Mercedes-Benz Vans sets up on-demand shuttle service JV with US start-up Via
    September 6, 2017
    Mercedes-Benz Vans is investing US$50 million in new joint venture with US start-up Via to bring Via’s on-demand shuttle service, already launched in New York, Chicago and Washington DC, to Europe. The service will launch in London this year. The joint venture will also partner with public transit operators across Europe, licensing Via’s on-demand shuttle operating System to enable cities to significantly improve mobility while reducing congestion without incurring any additional infrastructure costs.
  • Washington in focus
    May 20, 2012
    For nearly two decades, the highly populated Washington Metropolitan area has experienced unrelenting growth in traffic volumes. Mitigating the concomitant problems resulted in the establishment of the Washington Corridor Initiative and significant local ITS initiatives which are the focus of events, sessions, and tours as an integral part of year’s ITS America Annual Meeting.