Skip to main content

ViaVan brings on-demand transport to Zurich

Operating area includes Swiss city's existing transit stops and 150 virtual bus stops
By Ben Spencer December 1, 2020 Read time: 2 mins
ViaVan app provides information on expected waiting time until pick-up and the route to the nearest stop (© Via)

ViaVan and the Zurich Transport Authority (VBZ) in Switzerland are launching an on-demand transport service to fill gaps in the evening when transport is less available. 

The Pikmi service will operate from 8.00 pm to midnight using shuttles from vehicle provider Mobility's daytime operations. 

Pikmi’s operating area includes the Zurich quarters of Altstetten and Albisrieden in District 9 and the Triemli and Hardplatz transport hubs.

The 18-month trial is seeking to demonstrate how technology can increase efficiency in public transport while reducing private vehicle traffic. 

The Pikmi mobile app – developed by ViaVan – provides information on expected waiting time until pick-up and the route to the nearest stop. 

ViaVan says its technology matches multiple passengers headed in a similar direction into a single vehicle and calculates the most efficient route in real-time. 

ViaVan CEO Chris Snyder says: “ViaVan’s algorithm enables fast and efficient shared journeys that avoid unnecessary detours and long wait times, and at the same time reduce traffic and emissions.” 

Pikmi operates along existing VBZ stops in the operating area as well as 150 additional virtual bus stops. 

VBZ director Guido Schoch, says: “Thanks to the dense network of stops, the next Pikmi stop for our customers is right around the corner.

Passengers require a general VBZ public transport pass to access a ride. 

Face masks are mandatory, and passenger capacity has been reduced from five to three seats to provide more distance.

Those without smartphones can book a ride by telephone with a customer service agent. 

VBZ will evaluate the service with the Institute for Transport Planning and Systems at ETH Zurich.

Michael Baumer, head of the industrial companies of the city of Zurich, says: “It has become clear as a result of the Covid-19 pandemic that we have to respond to new challenges with innovative ideas."

"It is therefore important to test new technologies in operation. In addition, the pilot project, which is part of the city’s strategic focus areas, is another step for Zurich towards becoming a smart city.”

For more information on companies in this article

Related Content

  • MaaS Market London conference attracts global experts
    February 20, 2019
    A plethora of global mobility experts is heading for ITS International’s 2019 MaaS Market Conference, reflecting the increasing pace of Mobility as a Service deployment. Colin Sowman reports Mobility as a Service (MaaS) cannot exist without the digitisation of transport services - and digitisation is without doubt the biggest challenge the transport sector has ever faced. It will create more changes over the next five to 10 years than the transport sector has seen in the past 100 - and there will be winn
  • The downside of driverless vehicles
    October 27, 2016
    Driverless cars will have a detrimental effect on congestion and security while the road safety benefits can be achieved sooner and cheaper using ADAS, argues Colin Sowman. Many Governments are consulting about the introduction of driverless vehicles and even running trials. As 70% or 80% of crashes are caused by human error, the promise of a crash-free future of driverless, self-driving or autonomous vehicles (call them what you will) is alluring, as are the claims of reduced congestion and lower emissions
  • Xerox considers smarter city solutions
    October 14, 2016
    Richard Harris from Xerox considers how to alleviate inner-city traffic congestion. Whether travelling for business or leisure, wasting unnecessary time during your journey is a common source of frustration. From dealing with congestion, hold-ups caused by broken down vehicles or crashes to roadworks and other types of delay, wasting time is almost guaranteed to make most people experience additional stress before they even get to where they want to go.
  • Masabi expands MaaS ticketing in Japan 
    April 5, 2021
    Tickets now available via Jorudan's Japan Transit Planner and Norikae Annai apps