Skip to main content

UK puts £3bn into new bus strategy

Daily fare caps, plus better coordination of multimodal services, are promised
By Adam Hill March 16, 2021 Read time: 3 mins
The UK government wants better bus services to be part of the post-Covid recovery (© ITS International)

The UK government has announced it is to put £3 billion into a new bus strategy in England, designed to make services more reliable, coordinated and - with the introduction of electric and hydrogen buses - green.

In what it calls "the most ambitious shake-up of the bus sector in a generation", the strategy is designed to produce cheaper, simpler flat fares in towns and cities, greater frequency - and what it claims will be "new flexible services to reconnect communities".

Many in the industry have welcomed the move, but critics are cautious and suggest that more detail on how these services are going to be organised is needed, and that more government money may be required.

The government's overarching idea is that the new measures will encourage more people to use the bus, rather than their private car, as the country recovers from the Covid-19 pandemic. 

It hopes to attract them by providing simpler bus fares with daily price caps, an increase in evening and weekend services, the roll-out of contactless payments and hundreds of miles of new bus lanes.

In a statement, it adds: "We expect to see local authorities and operators working together to deliver bus services that are so frequent that passengers can just ‘turn up and go’ – no longer needing to rely on a traditional timetable and having the confidence they won’t wait more than a few minutes."

The country's bus network outside the capital, London, has been deregulated since the 1980s - and the government implicitly admits via its new strategy that this approach has not been successful.

It bemoans the resulting fragmentation and wants local councils and operators to enter what it calls 'enhanced partnerships' or franchising agreements.

Despite the eye-catching headline cash investment, the success of the government's strategy is therefore going to depend on how well private operators and public authorities work together to provide services that local communities actually need.

In rural and suburban areas, the Department for Transport is giving £20 million to trials of on-demand services – such as minibuses booked via an app – where a traditional bus service is not appropriate.

Crucially, the new strategy also looks at integrating services and ticketing across all transport modes, so people can easily move from bus to train - something that is in place already in London.

A key driver for the new plan is to accelerate the transition to greener and more sustainable transport, prime minister Boris Johnson says.

He has pledged to deliver 4,000 new British-built electric or hydrogen buses and to end the sale of diesel buses.

"Buses are lifelines and liberators, connecting people to jobs they couldn’t otherwise take, driving pensioners and young people to see their friends, sustaining town centres and protecting the environment," Johnson says.

"As we build back from the pandemic, better buses will be one of our first acts of levelling up."

Transport secretary Grant Shapps said bus services across England "are patchy, and it’s frankly not good enough".

"The quality of bus service you receive shouldn’t be dependent on where you live. Everyone deserves to have access to cheap, reliable and quick bus journeys."

He concluded that local authorities would need to play a major role: "We will provide unprecedented funding, but we need councils to work closely with operators, and the government, to develop the services of the future."

For more information on companies in this article

Related Content

  • Green light for new approach to bus services in Liverpool
    December 4, 2015
    UK public transport operator Merseytravel is to enter into a formal ‘bus alliance’ initially with operators Arriva and Stagecoach, who together operate 90 per cent of commercial bus services in the Liverpool City region, focused on increasing the number of fare paying passengers, improving customer satisfaction and driving up investment for the benefit of all who use bus services. The ambitious growth target of a 10 per cent increase in passenger journeys, the equivalent of over nine million more journey
  • What Citizen Kane can teach transportation engineers
    July 14, 2023
    Andy Boenau suggests that one of the most famous movies of all time might have lessons for our industry. And they’re all about not knowing things...
  • Comprehensive communications combats tolling resistance
    May 19, 2017
    Toll road operator must provide clear, comprehensive and consistent communications to user groups and the local community long before the facility opens. When new tolled highway infrastructure is about to go into service, the construction, management and finance specialists who brought it into being are about ready for a well-deserved celebration. But for the communications and outreach team responsible for building public support for the project – for bringing drivers to the road, and keeping partners and
  • Customisable mobile ticketing launched
    March 15, 2013
    ITS and electronic fare collection technology specialist Init is to partner with GlobeSherpa on the release of their fully-customisable mobile ticketing solution, Mobileticket. Mobileticket is a new smartphone application that the companies say helps transit authorities connect with their passengers, reduce operating costs, and move into the future of open payment systems. With Mobileticket, passengers can easily buy and use public transit passes via their mobile phone. The solution offers an inspector’s ap