Skip to main content

Uber app now includes US public transit agencies

The ride-hailing app's users are able to buy journey tickets in Ohio and Kentucky
By Adam Hill July 17, 2020 Read time: 2 mins
Uber: 'People who wouldn’t regularly consider transit will realise how easy and affordable it can be'

Uber customers can now use the ride-hailing firm's app to buy public transport tickets, plan journeys and ride with 13 transit agencies in Ohio and Kentucky.

Uber Transit Ticketing uses EZfare and is a collaboration with payment specialist Masabi and NeoRide, a collective of 15 transit systems whose raison d'etre is the development and promotion of US regional public transportation services.
 
After a rider enters a destination in the Uber app they see a 'Transit' option, which will give journey planning information, including real-time transit data and directions.

“With a public transit option now appearing in the Uber app, I hope people who wouldn’t regularly consider transit will realise how easy and affordable it can be,” said Ben Capelle, president of NeoRide and CEO of Laketran.     
 
“The partnership with Uber makes transit a more visible and accessible option by highlighting regional transit systems that Uber users may not know exist."

Tickets use visual and barcode validation, so riders can go contactless on public transport - and they will cost the same as existing options.
 
The system uses Masabi’s Justride software development kit. Company CEO Brian Zanghi said it "shows how this model can be deployed successfully on a regional multi-agency basis". 
 
The full list of agencies whose fares are - or will soon be - available on the Uber app are:

•    Cincinnati Bell Connector (Cincinnati Streetcar)
•    Laketran (Lake County)
•    Lancaster-Fairfield Transit
•    MCPT (Medina County)
•    METRO RTA (Summit County) 
•    PARTA (Portage County)
•    Sandusky Transit (Erie County)
•    SARTA (Stark County)
•    TARTA (Lucas County)
•    WRTA (Mahoning County)
•    BCRTA (Butler County) 
•    SORTA (Hamilton County)
•    TANK (Northern Kentucky)
 
Separately, in Canada, Justride is also being employed in Masabi's My Fare, a contactless mobile ticketing app for Calgary Transit that lets passengers buy tickets and passes using their smartphones.

As part of the project, over 1,000 new validation devices have been installed across the bus network covering 155 routes. 

Passengers scan their dynamic and encrypted mobile passes on the devices when boarding the bus, with an audible beep and a coloured screen identifying the ticket as valid for use.

For more information on companies in this article

Related Content

  • LA Metro joins forces with Via to offer first and last mile transport solution
    November 21, 2017
    The Los Angeles County Metropolitan Authority (LA Metro) has partnered with Via to provide an affordable first and last mile solution to customers. Funded by the Federal Transit Administration, valued $1.35 million (£1.01 million), the plan aims to support transit agencies and communities that integrate new mobility tools such as smart phone apps, bike- and car-sharing and on-demand bus and van services.
  • Dubai introduces contactless payment on public transport
    October 19, 2012
    Dubai’s Road and Transport Authority (RTA) is to launch a contactless fare payment system on the city’s metro, public buses and water bus. Passengers will be able to pay by smart mobile phones using Near Field Communication (NFC) technology. The RTA says that contactless technology, where the mobile phone is passed over sensors mounted on the access gates to public transport stations, is the first of its kind in the Middle East.
  • Uber integrates with Transit app to deliver real time passenger information
    June 1, 2017
    Uber’s recent integration with the Transit app in nearly 50 US cities enables users to combine Uber with public transportation, says the company.
  • Metro Transit announces St. Louis transportation app
    March 15, 2019
    St. Louis public transport operator Metro Transit is launching a new real-time information and trip-planning mobile app covering the US region, which includes parts of Illinois and Missouri. Jessica Mefford-Miller, executive director of Metro Transit, a public transport operator, says: “With this app, our customers can check real-time information, get the latest service alerts, look up schedules, and plan multimodal trips – all from the palm of their hand.” Called Transit, the app will allow riders to