Skip to main content

Uber app now includes US public transit agencies

The ride-hailing app's users are able to buy journey tickets in Ohio and Kentucky
By Adam Hill July 17, 2020 Read time: 2 mins
Uber: 'People who wouldn’t regularly consider transit will realise how easy and affordable it can be'

Uber customers can now use the ride-hailing firm's app to buy public transport tickets, plan journeys and ride with 13 transit agencies in Ohio and Kentucky.

Uber Transit Ticketing uses EZfare and is a collaboration with payment specialist Masabi and NeoRide, a collective of 15 transit systems whose raison d'etre is the development and promotion of US regional public transportation services.
 
After a rider enters a destination in the Uber app they see a 'Transit' option, which will give journey planning information, including real-time transit data and directions.

“With a public transit option now appearing in the Uber app, I hope people who wouldn’t regularly consider transit will realise how easy and affordable it can be,” said Ben Capelle, president of NeoRide and CEO of Laketran.     
 
“The partnership with Uber makes transit a more visible and accessible option by highlighting regional transit systems that Uber users may not know exist."

Tickets use visual and barcode validation, so riders can go contactless on public transport - and they will cost the same as existing options.
 
The system uses Masabi’s Justride software development kit. Company CEO Brian Zanghi said it "shows how this model can be deployed successfully on a regional multi-agency basis". 
 
The full list of agencies whose fares are - or will soon be - available on the Uber app are:

•    Cincinnati Bell Connector (Cincinnati Streetcar)
•    Laketran (Lake County)
•    Lancaster-Fairfield Transit
•    MCPT (Medina County)
•    METRO RTA (Summit County) 
•    PARTA (Portage County)
•    Sandusky Transit (Erie County)
•    SARTA (Stark County)
•    TARTA (Lucas County)
•    WRTA (Mahoning County)
•    BCRTA (Butler County) 
•    SORTA (Hamilton County)
•    TANK (Northern Kentucky)
 
Separately, in Canada, Justride is also being employed in Masabi's My Fare, a contactless mobile ticketing app for Calgary Transit that lets passengers buy tickets and passes using their smartphones.

As part of the project, over 1,000 new validation devices have been installed across the bus network covering 155 routes. 

Passengers scan their dynamic and encrypted mobile passes on the devices when boarding the bus, with an audible beep and a coloured screen identifying the ticket as valid for use.

For more information on companies in this article

Related Content

  • Mobile ticketing award for Vix
    May 2, 2014
    Contactless ticketing provider Vix Technology has been awarded the prestigious Contactless and Mobile Awards (CMA) 2014 award for Successful Implementation in the Public Domain for the Vix Technology Australia UTA Farepay system.
  • Let’s explore Phoenix: Getting transit right in the hottest city in the US
    March 4, 2024
    Ahead of ITS America's Conference & Expo in Phoenix, ITS International asked Transit Unplugged's Paul Comfort (with Tris Hussey) to offer some thoughts on urban mobility in this part of Arizona
  • Denver pilots new travel app
    February 24, 2016
    The City and County of Denver, Colorado is piloting a new mobility platform from Xerox to help residents and tourists make transportation choices more easily. The platform, which includes the Go Denver app, also will provide data-driven insights into how Denver’s transportation infrastructure can be improved as the population continues to grow. The app takes an individual’s destination and desired arrival time, and calculates the different routes available, categorised by ‘sooner’, ‘cheaper’ and greener’
  • Hamburg’s on-demand alternative to commuting by car
    December 5, 2017
    As Hamburg is confirmed as the host for the 2021 ITS World Congress, David Crawford looks at the city’s moves towards enabling MaaS-type operations. Germany’s second-largest city, Hamburg, is pinning its civic reputation on having its promised all-electric, on-demand, shuttle bus ridesharing service up and running by 2018. Partners in the three-year project are regional metro and bus service provider Hamburger Hochbahn and Volkswagen Group’s Berlinbased mobility innovation subsidiary Moia, which was set