Skip to main content

Uber app now includes US public transit agencies

The ride-hailing app's users are able to buy journey tickets in Ohio and Kentucky
By Adam Hill July 17, 2020 Read time: 2 mins
Uber: 'People who wouldn’t regularly consider transit will realise how easy and affordable it can be'

Uber customers can now use the ride-hailing firm's app to buy public transport tickets, plan journeys and ride with 13 transit agencies in Ohio and Kentucky.

Uber Transit Ticketing uses EZfare and is a collaboration with payment specialist Masabi and NeoRide, a collective of 15 transit systems whose raison d'etre is the development and promotion of US regional public transportation services.
 
After a rider enters a destination in the Uber app they see a 'Transit' option, which will give journey planning information, including real-time transit data and directions.

“With a public transit option now appearing in the Uber app, I hope people who wouldn’t regularly consider transit will realise how easy and affordable it can be,” said Ben Capelle, president of NeoRide and CEO of Laketran.     
 
“The partnership with Uber makes transit a more visible and accessible option by highlighting regional transit systems that Uber users may not know exist."

Tickets use visual and barcode validation, so riders can go contactless on public transport - and they will cost the same as existing options.
 
The system uses Masabi’s Justride software development kit. Company CEO Brian Zanghi said it "shows how this model can be deployed successfully on a regional multi-agency basis". 
 
The full list of agencies whose fares are - or will soon be - available on the Uber app are:

•    Cincinnati Bell Connector (Cincinnati Streetcar)
•    Laketran (Lake County)
•    Lancaster-Fairfield Transit
•    MCPT (Medina County)
•    METRO RTA (Summit County) 
•    PARTA (Portage County)
•    Sandusky Transit (Erie County)
•    SARTA (Stark County)
•    TARTA (Lucas County)
•    WRTA (Mahoning County)
•    BCRTA (Butler County) 
•    SORTA (Hamilton County)
•    TANK (Northern Kentucky)
 
Separately, in Canada, Justride is also being employed in Masabi's My Fare, a contactless mobile ticketing app for Calgary Transit that lets passengers buy tickets and passes using their smartphones.

As part of the project, over 1,000 new validation devices have been installed across the bus network covering 155 routes. 

Passengers scan their dynamic and encrypted mobile passes on the devices when boarding the bus, with an audible beep and a coloured screen identifying the ticket as valid for use.

For more information on companies in this article

Related Content

  • Moovit digitises Irish CityLink transit
    July 27, 2021
    App identities wheelchair-accessible routes and stations across Ireland for travellers
  • Largest open transit fare system in the US launches in Chicago
    June 28, 2013
    Cubic Transportation Systems, MasterCard and Money Network are to partner in a program to launch what is said to be the largest open transit fare payment system (OSFS) in the US. The Ventra card is about to make its debut with the Chicago Transit Authority (CTA) and suburban bus operator Pace, giving customers two new options to pay for train and bus rides. The Ventra card features two accounts - a closed-loop account for transit payments and an optional reloadable prepaid card that can be used for everyday
  • RIPTA partners with Init for electronic fare management project
    February 8, 2018
    The Rhode Island Public Transportation Authority (RIPTA) has selected Init Innovations in Transportation (Init) to implement an account-based electronic fare and back-office revenue management system on their fixed route fleet of over 240 buses. The technology is designed with the intention of allowing passengers to board faster and have more convenient fare options. Additionally, RIPTA hopes to eventually transition most of its fare transactions to mobile, retail, web and agency-internal e-fare smartcar
  • $350m New Orleans BRT scheme gets green light from city
    March 31, 2023
    RTA can now apply for federal funding from Bipartisan Infrastructure Bill for 50% of cost