Skip to main content

Uber app now includes US public transit agencies

The ride-hailing app's users are able to buy journey tickets in Ohio and Kentucky
By Adam Hill July 17, 2020 Read time: 2 mins
Uber: 'People who wouldn’t regularly consider transit will realise how easy and affordable it can be'

Uber customers can now use the ride-hailing firm's app to buy public transport tickets, plan journeys and ride with 13 transit agencies in Ohio and Kentucky.

Uber Transit Ticketing uses EZfare and is a collaboration with payment specialist Masabi and NeoRide, a collective of 15 transit systems whose raison d'etre is the development and promotion of US regional public transportation services.
 
After a rider enters a destination in the Uber app they see a 'Transit' option, which will give journey planning information, including real-time transit data and directions.

“With a public transit option now appearing in the Uber app, I hope people who wouldn’t regularly consider transit will realise how easy and affordable it can be,” said Ben Capelle, president of NeoRide and CEO of Laketran.     
 
“The partnership with Uber makes transit a more visible and accessible option by highlighting regional transit systems that Uber users may not know exist."

Tickets use visual and barcode validation, so riders can go contactless on public transport - and they will cost the same as existing options.
 
The system uses Masabi’s Justride software development kit. Company CEO Brian Zanghi said it "shows how this model can be deployed successfully on a regional multi-agency basis". 
 
The full list of agencies whose fares are - or will soon be - available on the Uber app are:

•    Cincinnati Bell Connector (Cincinnati Streetcar)
•    Laketran (Lake County)
•    Lancaster-Fairfield Transit
•    MCPT (Medina County)
•    METRO RTA (Summit County) 
•    PARTA (Portage County)
•    Sandusky Transit (Erie County)
•    SARTA (Stark County)
•    TARTA (Lucas County)
•    WRTA (Mahoning County)
•    BCRTA (Butler County) 
•    SORTA (Hamilton County)
•    TANK (Northern Kentucky)
 
Separately, in Canada, Justride is also being employed in Masabi's My Fare, a contactless mobile ticketing app for Calgary Transit that lets passengers buy tickets and passes using their smartphones.

As part of the project, over 1,000 new validation devices have been installed across the bus network covering 155 routes. 

Passengers scan their dynamic and encrypted mobile passes on the devices when boarding the bus, with an audible beep and a coloured screen identifying the ticket as valid for use.

For more information on companies in this article

Related Content

  • Chicago integrates regional transit fares
    December 16, 2014
    Travellers in Chicago will soon be able to use a single app to plan their journey, pay and receive real-time alerts across all public transit services in the Chicago region. The Chicago Transit Authority (CTA), suburban bus operator Pace and commuter rail system Metra have awarded Cubic Transportation Systems a US$5.4 million contract to supply an integrated mobile application and system supporting a wide variety of mobile ticketing, mobile top up, contactless mobile payment using Near Field Communication (
  • Transdev launches SamTrans microtransit service
    July 7, 2023
    Turnkey solution begins in two parts of San Mateo County, California
  • Cloud-based app paves way for near field ticketing
    December 17, 2013
    Cubic latest introduction provides a short cut for transit authorities looking to offer travellers mobile, smart phone payment options. Transit operators wanting to provide travellers with a mobile fare payment option now have an ‘off-the-shelf’ solution in Cubic’s NextWave. Through the use of near field communications (NFC) technology, NextWave turns travellers’ mobile phones and tablets into the equivalent of a ticket vending machine able to instantly re-load contactless transit cards. It also enables the
  • Florida’s Altamonte Springs uses Uber pilot program with Uber to expand transportation coverage
    April 5, 2017
    To Uber or Not to Uber, that is the question cities must answer as they consider the pros and cons of inviting private transportation service providers to fill transportation gaps. Back in 1999, Frank Martz, city manager of Altamonte Springs, Florida, had an idea to expand transportation services to areas not covered by the local bus company.