Skip to main content

St Louis Metro Transit payment goes mobile

Public transportation users in St Louis can now pay for fares via the Transit app on mobile devices.
By Adam Hill June 24, 2020 Read time: 2 mins
Meet me in St Louis - and pay via your phone (© Sean Pavone | Dreamstime.com)

The move is part of the US city's attempts to adapt to the hygiene challenges of the Covid-19 pandemic - reducing the need for staff to handle cash and reassuring travellers that they are lessening the risk of infection.

Fares for St Louis Metro Transit's MetroBus and MetroLink light rail services, which serve parts of eastern Missouri and south-western Illinois, can be bought in this way.

Adding mobile ticketing to the app - which already allows users to plan and track their trip - is via payment provider Masabi’s Justride software development kit.
 
“Mobile ticketing not only supports the health and safety of our riders and operators during this pandemic, but also provides all of our customers with a better transit experience," insists Jessica Mefford-Miller, executive director of Metro Transit.
 
Tickets can be "visually validated by operators and fare inspectors from a safe distance". 

App users can buy full-fare and reduced-fare passes, and keep them in a Transit wallet until they are ready to travel.
 
“We want to make it as easy as possible for people to ride public transit," said David Block-Schachter, chief business officer at Transit. 

"During the coronavirus response, transit agencies are working to keep riders and employees safe by reducing close physical contact, and this solution helps them do that."

Transit says that more than a dozen US transportation agencies are now offering mobile ticketing with the app, including Cincinnati, Denver and Las Vegas. 

For more information on companies in this article

Related Content

  • Sampo Hietanen’s mobility mission
    June 17, 2016
    For a decade Sampo Hietanen harboured a vision of an alternative form of mobility, now as CEO of MaaS Finland he is putting theory into practice. Sampo Hietanen has become the embodiment of Mobility as a Service (MaaS) – a concept he created 10 years ago while working for Finnish civil engineering giant Destia. “I had been working with the mobile sector on traffic information and started thinking what will happen when this becomes bigger,” he says.
  • Connecticut Transit uses web feedback to improve user experience
    May 27, 2014
    Connecticut champions open government and open data to help fostertransparency, accountability and citizen engagement – and that includes transportation matters as Andrew Bardin Williams discovers. The last thing anyone wanted was to inconvenience or displace others - least of all people who lived and worked in the neighbourhood. Yet, workers in an office building in downtown New Haven, Conn., were tired of shuffling through hoards of people who kept sitting on the stoop to the building while waiting for th
  • Masabi releases account-based ticketing solution
    June 18, 2019
    Masabi has launched Justride Validator, a ticketing device which it says will make account-based ticketing available for transport authorities of any size. Brian Zanghi, CEO of Masabi, says passengers are expecting to be able to use contactless bank cards and smart devices for ticketing. “However, the reality is that the hardware requirements have made it cost-prohibitive for many transit authorities around the globe,” he continues. “By failing to make tap and ride ticketing accessible to all transport
  • MaaS by any other name
    February 6, 2020
    Has the roll-out of Mobility as a Service stalled - or could it just be that multimodal travel is simply happening under a variety of different names?