Transdev launches SamTrans microtransit service

Turnkey solution begins in two parts of San Mateo County, California
By Adam Hill July 7, 2023 Read time: 2 mins
Ride Plus* (image: SamTrans) *not actual size

Transdev North America launched a new, kerb-to-kerb microtransit service with San Mateo County Transit District (SamTrans) in California.

Ride Plus is a 'turnkey' ride-share solution from Transdev, with the company providing management of the vehicles, staff, safety maintenance and the customer service call centre operations, along with the SamTrans Ride Plus app technology.

It is available on demand through the app, by phone or online in East Palo Alto, which includes the Belle Haven neighbourhood of Menlo Park, and Half Moon Bay.

It is free for passengers until the end of July, and after that trips will be "as affordable as a standard bus ride".

Users can pay using cash, showing a bus pass or tapping their Clipper card. Five vans seat up to seven passengers plus one wheelchair each, while two additional vans can accommodate up to 11 passengers.

“We believe Ride Plus will help SamTrans achieve its goals of bringing the efficiency and connectivity of transit to these areas,” said SamTrans CEO April Chan.

“With this new affordable and eco-friendly transit option, we’re able to advance transportation equity and provide the benefits of transit to those who need it most.” 

Ride Plus service is offered seven days a week and service hours vary: East Palo Alto/Belle Haven 6am-10pm; Half Moon Bay 8am-5pm. 

SamTrans says users of Uber or Lyft will feel very familiar with a point-to-point service, with dynamic routing, but there will be no dynamic pricing.

Rides can be scheduled up to seven days in advance.

Mass Transit & MaaS GIS/ Mapping & Location Based Systems Air Quality & Weather Systems

For more information on companies in this article

Related Content

  • Authorities look to MaaS for new solutions and cost savings
    July 18, 2017
    The structure of society and the way in which our cities work will be completely transformed by Mobility as a Service (MaaS), Finland’s minister of transport and communications Anne Berner, told ITS International’s recent MaaS Market conference 2017 in London. In her keynote address, Berner told a packed audience of more than 200 ITS professionals that MaaS has the potential to help governments around the world meet their big city targets such as the rate of employment, the environment, the efficient use of
    Read More
  • MaaS by any other name
    February 6, 2020
    Has the roll-out of Mobility as a Service stalled - or could it just be that multimodal travel is simply happening under a variety of different names?
    Read More
  • CurbFlow ‘reduces double parking’ in DC
    November 25, 2019
    CurbFlow has revealed findings from a kerb management programme in Washington, DC which it says has reduced double parking by an estimated 64%.
    Read More
  • MassDOT uses Bluetooth to provide real-time information on signs
    May 28, 2013
    Massachusetts Department of Transportation (MassDOT) has deployed forty-eight message signs along the Massachusetts Turnpike, Route 3 on the South Shore and the Mid-Cape highway, which will use information from Bluetooth enabled devices to display real time traffic information. The signs will operate seven days a week from 5am to 10pm and will be updated every three minutes with new information. A unique identifier and a time stamp is created when a Bluetooth enabled device, such a cell phone in a car, pass
    Read More

Highlighted Content