Transdev launches SamTrans microtransit service

Turnkey solution begins in two parts of San Mateo County, California
By Adam Hill July 7, 2023 Read time: 2 mins
Ride Plus* (image: SamTrans) *not actual size

Transdev North America launched a new, kerb-to-kerb microtransit service with San Mateo County Transit District (SamTrans) in California.

Ride Plus is a 'turnkey' ride-share solution from Transdev, with the company providing management of the vehicles, staff, safety maintenance and the customer service call centre operations, along with the SamTrans Ride Plus app technology.

It is available on demand through the app, by phone or online in East Palo Alto, which includes the Belle Haven neighbourhood of Menlo Park, and Half Moon Bay.

It is free for passengers until the end of July, and after that trips will be "as affordable as a standard bus ride".

Users can pay using cash, showing a bus pass or tapping their Clipper card. Five vans seat up to seven passengers plus one wheelchair each, while two additional vans can accommodate up to 11 passengers.

“We believe Ride Plus will help SamTrans achieve its goals of bringing the efficiency and connectivity of transit to these areas,” said SamTrans CEO April Chan.

“With this new affordable and eco-friendly transit option, we’re able to advance transportation equity and provide the benefits of transit to those who need it most.” 

Ride Plus service is offered seven days a week and service hours vary: East Palo Alto/Belle Haven 6am-10pm; Half Moon Bay 8am-5pm. 

SamTrans says users of Uber or Lyft will feel very familiar with a point-to-point service, with dynamic routing, but there will be no dynamic pricing.

Rides can be scheduled up to seven days in advance.

Mass Transit & MaaS GIS/ Mapping & Location Based Systems Air Quality & Weather Systems

For more information on companies in this article

Related Content

  • Go Denver opens up a world of seamless mobility and better data-driven decisions
    June 5, 2017
    Denver’s pioneering Go Denver mobility-as-a-service app has attracted 7,000 users in a matter of months. Geoff Hadwick heard how at ITS International’s recent conference. If Mobility-as-a-Service (MaaS) is ever going to work, it needs to have “one universal platform everywhere” according to Sean Mackin, former manager of parking and mobility services at the Denver transportation and mobility department and now Colorado branch manager for ABM Parking & Transportation. Speaking at the recent MaaS Market confe
    Read More
  • New York’s Transit Tech Lab launched for 2025
    January 17, 2025
    Annual competition aims to improve public transit in city’s metropolitan area
    Read More
  • Traffic to flow freely over world’s widest bridge
    November 13, 2012
    Pete Goldin reports on a new Egis project in Canada, providing open road tolling operations for the widest bridge in the world. A bridge can present a bottleneck in a system of roads or it can support the smooth and unobstructed flow of traffic. Much depends on the bridge design, surrounding infrastructure and tolling system. By adding lanes and deploying open road tolling (ORT), the new Port Mann Bridge located in the metropolitan Vancouver area in British Columbia, will alleviate congestion at one of the
    Read More
  • Is road user charging the first stop for congestion management?
    July 23, 2012
    David Hytch, Information Systems Director at the Greater Manchester Public Transport Executive, considers just where congestion pricing schemes should sit in transport planners' hierarchy of options for managing demand. On the face of it, Greater Manchester in England's proposed congestion charging scheme hit just about every sweet spot possible when it came to convincing the general public of the need for and benefits of such a venture. There was the promise from national government of almost £3bn-worth of
    Read More

Highlighted Content