Skip to main content

Thales wins Taipei metro ticketing deal

Firm will work with MiTac Information Technology Corporation in Taiwan’s capital region
By David Arminas November 23, 2023 Read time: 2 mins
Upgraded system will incorporate EMV fare media, including Visa, MasterCard and American Express (© Tupungato | Dreamstime.com)

Thales Ground Transportation Systems has been selected by Taipei Rapid Transit Corporation in Taiwan to upgrade the operator’s ticketing system for multiple electronic payment.

Thales and its partner MiTac Information Technology Corporation will design and implement an upgraded automatic fare collection system and retrofit the existing equipment. There are around two million daily passenger transactions.

Taipei Mass Rapid Transit, also known as Metro Taipei, is operated by Taipei Rapid Transit Corporation, which is owned by the government of Taiwan. It is the first metro system in Taiwan and serves the cities of Taipei and New Taipei.

New Taipei is a special municipality and home to an estimated four million people. Taipei - the capital of Taiwan - is an enclave of New Taipei. 

The contract is part of Taipei’s policy to provide various options for making contactless payments. This is in addition to the existing stored value card payment solution and will enable multiple electronic payment options across 120 stations.

The upgraded system will incorporate EMV fare media, including Visa, MasterCard, American Express and JCB, as well as QR code payment options such as TRTC SJQR and 3rd party QR codes (LinePay Money Transit QR, EasyCard Transit QR and iCash Transit QR).

Currently, the payment options are only a contactless token/ticket purchased at vending machine or ticket office and contactless stored value card (Easycard, iCash and iPass).

“The award of this project has reinforced the position of Thales in the transportation market in Taiwan with the support and trust from our long-term customer and partner,” said Jean-Marc Reynaud, vice president of revenue collection systems at Thales.

For more information on companies in this article

Related Content

  • Indra technology deployed to improve Amsterdam’s transportation experience
    January 31, 2018
    GVB, the authority operating the municipal public transport network in Amsterdam, has awarded Indra a contract to install more than 130 automatic ticket vending machines at the city’s underground, streetcar and bus network. The technology aims to make it easier for users to purchase tickets within a more simplified system. Indra has confirmed it will implement the solution in less than two years.
  • C-TRAN Vancouver opts for electronic fare management
    January 26, 2015
    Clark County Public Transportation Benefit Area (C-TRAN) has awarded a contract to Init for the delivery of a state of the art electronic fare collection system in Vancouver, Washington, US. C-TRAN will equip its fleet of more than 100 vehicles with PROXmobil ticket terminals that, when fully operational, will offer passengers both closed loop and open payment fare options. The agreement was made in cooperation with the transit agency of Portland, Tri-County Metropolitan Transportation District of Orego
  • Hong Kong ticketing
    June 22, 2012
    Hong Kong MTR has awarded Thales a contract to supply an Automatic Fare Collection (AFC) and security access management system for West Island Line (WIL), South Island Line (SIL(E)) and Kwun Tong Line Extension (KTE), which are all new extensions, currently under construction, of the existing MTR rail network. The WIL, consisting of three stations, will add another 3km to the Island Line; SIL(E), with five stations, is a new 7km section; while KTE is a 2.6 km extension of the current Kwun Tong Line with two
  • California’s MTC expands Cubic Clipper card contract
    April 24, 2014
    California’s Metropolitan Transportation Commission (MTC) has awarded Cubic Transportation Systems a US$7.5 million add-on contract to expand the Clipper card fare payment system to more than a dozen suburban transit agencies in the San Francisco Bay Area. The system, which Cubic delivered and operates, will enhance travel options for commuters in parts of the East and North Bay. Under the updated contract, Cubic will install and configure Clipper fare collection equipment on all East Bay and North Bay o