Skip to main content

Thales wins Taipei metro ticketing deal

Firm will work with MiTac Information Technology Corporation in Taiwan’s capital region
By David Arminas November 23, 2023 Read time: 2 mins
Upgraded system will incorporate EMV fare media, including Visa, MasterCard and American Express (© Tupungato | Dreamstime.com)

Thales Ground Transportation Systems has been selected by Taipei Rapid Transit Corporation in Taiwan to upgrade the operator’s ticketing system for multiple electronic payment.

Thales and its partner MiTac Information Technology Corporation will design and implement an upgraded automatic fare collection system and retrofit the existing equipment. There are around two million daily passenger transactions.

Taipei Mass Rapid Transit, also known as Metro Taipei, is operated by Taipei Rapid Transit Corporation, which is owned by the government of Taiwan. It is the first metro system in Taiwan and serves the cities of Taipei and New Taipei.

New Taipei is a special municipality and home to an estimated four million people. Taipei - the capital of Taiwan - is an enclave of New Taipei. 

The contract is part of Taipei’s policy to provide various options for making contactless payments. This is in addition to the existing stored value card payment solution and will enable multiple electronic payment options across 120 stations.

The upgraded system will incorporate EMV fare media, including Visa, MasterCard, American Express and JCB, as well as QR code payment options such as TRTC SJQR and 3rd party QR codes (LinePay Money Transit QR, EasyCard Transit QR and iCash Transit QR).

Currently, the payment options are only a contactless token/ticket purchased at vending machine or ticket office and contactless stored value card (Easycard, iCash and iPass).

“The award of this project has reinforced the position of Thales in the transportation market in Taiwan with the support and trust from our long-term customer and partner,” said Jean-Marc Reynaud, vice president of revenue collection systems at Thales.

For more information on companies in this article

Related Content

  • Cubic wins mobile ticketing contract for Rhein-Sieg Region, Germany
    November 24, 2017
    Cubic Transportation Systems (CTS) has been awarded a mobile ticketing contract for Germany’s Rhein-Sieg area which includes Cologne, to enable customers to purchase tickets and manage their online accounts. It will support transport operator Kölner Verkehrs-Betriebe AG (KVB) is valued €920,000 (£819,000) for five years plus an estimated €600,000 (£534,000) in transaction fees.
  • Ticketing systems aid urban mobility in Algeria
    January 5, 2015
    UK parking management and ticketing supplier Parkeon is playing its part in the modernisation of Algeria’s tramways with the simultaneous introduction of new ticketing architectures in the cities of Oran and Constantine. Magnetic tickets for occasional users and contactless cards for subscribers are offered at 150 outlets fitted with Parkeon terminals in Constantine, supplemented by Astreo issuing machines at stations in Oran, giving citizens the opportunity to pay by credit and debit card – said to be a
  • Don’t look at the jigsaw pieces – see the whole puzzle, says CCTA
    February 19, 2024
    There are three main barriers to taking transport ideas from the pilot stage to real-life usage: incompatible technology, local control and limited funding. Tim Haile of California’s Contra Costa Transportation Authority has some thoughts on how to overcome them
  • Masabi and Uber enter ride-sharing and transit ticketing partnership
    April 12, 2018
    UK-based Masabi will add public transit mobile ticketing into Uber’s app as part of a strategic partnership. Once an agreement is reached with a transit agency, Uber users will be able to book and display public transit tickets within the application to enable seamless multimodal journeys. Masabi’s Justride SDK will power Uber's ticketing option. The system intends to allow third party applications to request fare types, make payments and deliver visual barcode mobile tickets to a passenger through a