Skip to main content

Thales wins Taipei metro ticketing deal

Firm will work with MiTac Information Technology Corporation in Taiwan’s capital region
By David Arminas November 23, 2023 Read time: 2 mins
Upgraded system will incorporate EMV fare media, including Visa, MasterCard and American Express (© Tupungato | Dreamstime.com)

Thales Ground Transportation Systems has been selected by Taipei Rapid Transit Corporation in Taiwan to upgrade the operator’s ticketing system for multiple electronic payment.

Thales and its partner MiTac Information Technology Corporation will design and implement an upgraded automatic fare collection system and retrofit the existing equipment. There are around two million daily passenger transactions.

Taipei Mass Rapid Transit, also known as Metro Taipei, is operated by Taipei Rapid Transit Corporation, which is owned by the government of Taiwan. It is the first metro system in Taiwan and serves the cities of Taipei and New Taipei.

New Taipei is a special municipality and home to an estimated four million people. Taipei - the capital of Taiwan - is an enclave of New Taipei. 

The contract is part of Taipei’s policy to provide various options for making contactless payments. This is in addition to the existing stored value card payment solution and will enable multiple electronic payment options across 120 stations.

The upgraded system will incorporate EMV fare media, including Visa, MasterCard, American Express and JCB, as well as QR code payment options such as TRTC SJQR and 3rd party QR codes (LinePay Money Transit QR, EasyCard Transit QR and iCash Transit QR).

Currently, the payment options are only a contactless token/ticket purchased at vending machine or ticket office and contactless stored value card (Easycard, iCash and iPass).

“The award of this project has reinforced the position of Thales in the transportation market in Taiwan with the support and trust from our long-term customer and partner,” said Jean-Marc Reynaud, vice president of revenue collection systems at Thales.

For more information on companies in this article

Related Content

  • Cubic Transportation Systems re-enters tolling market
    November 3, 2015
    Cubic Transportation Systems is to deliver a new back office for the New Hampshire Department of Transportation (NHDOT) E-ZPass system. The US$52 million, 5.5 year contract system marks Cubic’s re-entry to the tolling market and will deliver E-ZPass billing, collection, enforcement and customer service operations including a redesigned website and a new mobile app for NHDOT customers. Cubic has commenced the design, testing, installation and maintenance services with the new system expected to go li
  • CAF-Thales consortium wins Chile metro contract
    December 13, 2013
    In a contract worth US$451.9 million, a consortium of CAF and Thales will supply Santiago’s metro operator with CAF trains controlled by Thales’ communication based train control (CBTC) system for lines 3 and 6 of the metro. The contract also includes a 20-year maintenance agreement. Thales will supply its fully automatic Seltrac CBTC solution, enabling the metro operator to increase the frequency of train services and passenger capacity. This is boosted by CAF’s new energy efficient rail cars, which of
  • Road user charging potential solution to transportation problems
    December 14, 2012
    A number of new and highly significant open road tolling schemes have just been launched or are soon to ‘go live’. Systems of road user charging are flexing their muscles as the means to solve politically sensitive transportation problems, reports Jon Masters. Gothenburg, January 2013, will be the time and place for the launch of the next city congestion charging scheme in Europe. In a separate development, Los Angeles County’s tolled Metro ExpressLanes began operating in November 2012 – the latest in a ser
  • Report highlights benefits of mobile ticketing
    August 11, 2014
    The latest report from management consultants Arthur D. Little’s, Riding the Mobile Ticketing Wave, highlights the benefits of mobile ticketing technologies and outlines five strategic questions that a mobile ticketing partnership should address. These are: Who will have the leading role in the mobile ticketing partnership network; Is the transport operator ready to invest in spite of uncertain business case projections; Are new mobile ticketing systems future proof or will they be overtaken by another i