Skip to main content

UK insurers unprepared for driverless vehicles disruption, says KPMG report

The majority of insurers are completely unprepared for the arrival of driverless vehicles, according to a new study from KPMG. Its Autonomous Vehicle Insurer report canvassed the views of senior executives from many of the UK’s largest insurers and brokers on the impact driverless vehicles will have on their business. It found that most of them believe it will take two decades for driverless vehicles to impact the automotive sector. Despite acknowledging that driverless vehicles will touch every a
July 20, 2016 Read time: 2 mins
The majority of insurers are completely unprepared for the arrival of driverless vehicles, according to a new study from 1981 KPMG.
 
Its Autonomous Vehicle Insurer report canvassed the views of senior executives from many of the UK’s largest insurers and brokers on the impact driverless vehicles will have on their business. It found that most of them believe it will take two decades for driverless vehicles to impact the automotive sector.  

Despite acknowledging that driverless vehicles will touch every area of their business model, only one in 10 insurers have developed strategic plans, while four out of 10 said they are not making strategic investments in their business model to prepare for the arrival of this new technology.

Insurers highlighted consumer acceptance and safety standards as issues that need to be resolved before the UK sees mass adoption of driverless vehicles.

However, once this technology becomes mainstream the majority of insurers (89 per cent) believe that claims frequency and severity will decrease as a result.  
 
Murray Raisbeck, insurance partner at KPMG, said: “We are surprised that many insurers have been slow to react to the current technological changes taking place in the automotive sector.  Driverless vehicle technology will radically change the insurance market and in our view disruption will happen faster than most insurers think.”   

Raisbeck added: “Insurers need to overcome their apathy towards driverless vehicles. There are clear opportunities to develop new income streams for those firms that are prepared to step out of the pack and embrace the changes taking place in the sector.    

“Firms should model a range of scenarios around the impact autonomous vehicles will have on the market and their own business.  This will help them to identify the products that will resonate with their customers and to establish how and when these products can be developed."

For more information on companies in this article

Related Content

  • Technology, shifts in behaviour can improve urban transportation, says Conduent
    May 24, 2017
    According to Conduent’s Customer Experience of Urban Travel report that details findings from a survey conducted in 23 cities in 15 countries, although improved infrastructure plays a critical role in reshaping mobility in today’s cities, the biggest factor in improving urban travel is changing human behaviour. Researchers found that transportation selection is based on habit rather than rational choice, noting that respondents around the globe chose driving their own car over other modes of transport for r
  • Covid turns tolls cashless
    December 23, 2021
    When coronavirus hit, Pennsylvania Turnpike Commission made its long-planned e-tolling system permanent; this made sense, but it was still a difficult decision, explains the organisation’s Carl DeFebo
  • US Congress debates autonomous vehicles
    November 20, 2013
    Emerging technologies have the potential to significantly reduce vehicle crashes and associated fatalities, according to Kirk Steudle, director of the Michigan Department of Transportation, testifying at the US House Transportation and Infrastructure Committee, Subcommittee on Highways and Transit. Speaking on behalf of the American Association of State Highway and Transportation Officials, Steudle said, "Nothing is more exciting than the potential safety benefits of this emerging technology," said Steud
  • Big data bonus for Dublin’s buses
    August 19, 2014
    Dublin’s smart research partnership speeds buses More than 50% of people travelling into and across the Irish capital rely on public transport, and four out of 10 these use buses meaning Dublin Bus carries some 120 million passengers a year.