Skip to main content

Traffic congestion costs UK business millions each year

Traffic congestion is costing UK businesses approximately US$957 million (£767 million) a year in lost productivity, according to research conducted by TomTom. The TomTom Traffic Index has found traffic across the UK’s 25 most congested cities and towns increases the time each vehicle spends on the road by an average of 127 hours a year. And the situation seems to be getting worse. An average journey in 2015 took 29 per cent longer than it would in free-flowing conditions, up from a 25 per cent delay
November 29, 2016 Read time: 2 mins
Traffic congestion is costing UK businesses approximately US$957 million (£767 million) a year in lost productivity, according to research conducted by 1692 TomTom.

The TomTom Traffic Index has found traffic across the UK’s 25 most congested cities and towns increases the time each vehicle spends on the road by an average of 127 hours a year.

And the situation seems to be getting worse. An average journey in 2015 took 29 per cent longer than it would in free-flowing conditions, up from a 25 per cent delay in 2010.  

Beverley Wise, director UK & Ireland for TomTom Telematics said that although traffic congestion may be seen as a fact of life for every driver, cumulatively it is taking a heavy toll on the UK economy. She maintains that through smarter planning, routing and scheduling, companies can help their drivers to better avoid traffic, which could not only have an impact on productivity but also customer service. Previous research conducted by TomTom Telematics among UK van drivers found 90 per cent admit to arriving late for customer appointments, with 93 per cent citing traffic as the reason.

According to TomTom, the biggest financial hit was felt in London, where US$296 million (£237 million) is lost to traffic each year, followed by Manchester (US$197 million (£157,729,390)) and Birmingham (US103 million) (£81,364,800)).

For more information on companies in this article

Related Content

  • New survey shows technology revolutionising tolling
    September 14, 2016
    Advances in electronic tolling are transforming highway transportation by providing greater mobility, smoother traffic flow, and improved safety for drivers and their passengers, according to new survey data released by the International Bridge, Tunnel and Turnpike Association (IBTTA). The new survey, Toll Technology Transforms Mobility for Customers, conducted during the third quarter of 2016, collected technology-related data from 36 tolling facilities in 18 states, representing all regions of the cou
  • Speed limits: is 20 really plenty?
    June 16, 2020
    Speed kills – which means cutting speed should cut collisions. But is it that simple?
  • M25 upgraded to ‘smart’ motorway
    November 10, 2014
    Road users on the vast majority of the UK’s M25 will benefit from four-lane capacity now that the final section between junctions 25 and 27 has become a smart motorway. The road has been upgraded from three to four lanes in each direction, with the hard shoulder converted for use as a permanent traffic lane and enhanced on-road technology to manage traffic flow to improve the reliability of journey times, providing a boost for businesses and the wider economy.
  • Vulnerable road users face safety problems
    May 18, 2012
    Concern is growing in Europe over the safety standards for vulnerable road users such as pedestrians, cyclists and powered two wheeler riders. A total of 169,000 pedestrians, cyclists and users of powered two-wheeled vehicles (PTW) have been killed on European roads since 2001; 15,300 of them in 2009. The figures have been published in the new Road Safety Performance Index (PIN) report and reveal a decrease in the number of deaths by 34% for pedestrians and cyclists, and just 18% for PTW riders compared to