Skip to main content

Traffic congestion costs UK business millions each year

Traffic congestion is costing UK businesses approximately US$957 million (£767 million) a year in lost productivity, according to research conducted by TomTom. The TomTom Traffic Index has found traffic across the UK’s 25 most congested cities and towns increases the time each vehicle spends on the road by an average of 127 hours a year. And the situation seems to be getting worse. An average journey in 2015 took 29 per cent longer than it would in free-flowing conditions, up from a 25 per cent delay
November 29, 2016 Read time: 2 mins
Traffic congestion is costing UK businesses approximately US$957 million (£767 million) a year in lost productivity, according to research conducted by 1692 TomTom.

The TomTom Traffic Index has found traffic across the UK’s 25 most congested cities and towns increases the time each vehicle spends on the road by an average of 127 hours a year.

And the situation seems to be getting worse. An average journey in 2015 took 29 per cent longer than it would in free-flowing conditions, up from a 25 per cent delay in 2010.  

Beverley Wise, director UK & Ireland for TomTom Telematics said that although traffic congestion may be seen as a fact of life for every driver, cumulatively it is taking a heavy toll on the UK economy. She maintains that through smarter planning, routing and scheduling, companies can help their drivers to better avoid traffic, which could not only have an impact on productivity but also customer service. Previous research conducted by TomTom Telematics among UK van drivers found 90 per cent admit to arriving late for customer appointments, with 93 per cent citing traffic as the reason.

According to TomTom, the biggest financial hit was felt in London, where US$296 million (£237 million) is lost to traffic each year, followed by Manchester (US$197 million (£157,729,390)) and Birmingham (US103 million) (£81,364,800)).

Related Content

  • Travel information is heading towards smartphones
    January 30, 2012
    Travel information services are undergoing a step change as rapid increase in sales of smartphones brings ITS technology to consumers' fingertips. A virtuous circle of expanding capability is under way in traffic and travel information services, promising much for drivers and reduction of road congestion. A recent rapid rise in sales of smartphones has boosted numbers of vehicles carrying GPS enabled devices and so brought expansion of traffic data available for analysis and dissemination. Greater numbers o
  • TomTom fleet management boosts customer service
    June 26, 2013
    UK company Xylem Water Solutions has invested in TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet. TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed bac
  • TomTom powers new AA Roadwatch Pro traffic app
    March 22, 2013
    The UK’s Automobile Association (the AA) has licensed TomTom’s HD traffic data to power its new AA Roadwatch Pro traffic app, which it has been launched to alert users to congestion on their planned routes. Using TomTom’s real time traffic services, the app provides subscribers with a text alert if there are traffic delays on their planned journey before they leave. Users can then decide on an alternative route if necessary, to give them the best chance to arrive at their destination on time. The app also p
  • TomTom to cut costs and staff
    April 17, 2012
    TomTom has announced it is targeting substantial cost savings in 2012 through a reorganisation and reducing some 10 per cent of the workforce. A company statement said that its research and development activities will be regrouped in ten product units - maps, traffic, navigation, automotive systems, PNDs, fleet services, fitness, mobile, POIs and speedcams - in a drive to increase development efficiency and reduce time to market.