Skip to main content

Traffic congestion costs UK business millions each year

Traffic congestion is costing UK businesses approximately US$957 million (£767 million) a year in lost productivity, according to research conducted by TomTom. The TomTom Traffic Index has found traffic across the UK’s 25 most congested cities and towns increases the time each vehicle spends on the road by an average of 127 hours a year. And the situation seems to be getting worse. An average journey in 2015 took 29 per cent longer than it would in free-flowing conditions, up from a 25 per cent delay
November 29, 2016 Read time: 2 mins
Traffic congestion is costing UK businesses approximately US$957 million (£767 million) a year in lost productivity, according to research conducted by 1692 TomTom.

The TomTom Traffic Index has found traffic across the UK’s 25 most congested cities and towns increases the time each vehicle spends on the road by an average of 127 hours a year.

And the situation seems to be getting worse. An average journey in 2015 took 29 per cent longer than it would in free-flowing conditions, up from a 25 per cent delay in 2010.  

Beverley Wise, director UK & Ireland for TomTom Telematics said that although traffic congestion may be seen as a fact of life for every driver, cumulatively it is taking a heavy toll on the UK economy. She maintains that through smarter planning, routing and scheduling, companies can help their drivers to better avoid traffic, which could not only have an impact on productivity but also customer service. Previous research conducted by TomTom Telematics among UK van drivers found 90 per cent admit to arriving late for customer appointments, with 93 per cent citing traffic as the reason.

According to TomTom, the biggest financial hit was felt in London, where US$296 million (£237 million) is lost to traffic each year, followed by Manchester (US$197 million (£157,729,390)) and Birmingham (US103 million) (£81,364,800)).

Related Content

  • November 17, 2014
    Air quality tops transportation agendas
    Colin Sowman catches up on some of the latest research around outdoor pollution and looks at options available to authorities in areas of poor air quality. Iair quality hasn’t already reached the top of the agenda in transportation department meetings in your area, it probably soon will with national, trans-national and even global bodies calling for authorities to reduce pollution levels.
  • March 16, 2015
    Report analyses multiple ITS projects to highlight cost and benefits
    Every year in America cost benefit analysis is carried out on dozens of ITS installations and pilot studies and the findings, along with the lessons learned, are entered into the Department of Transportation’s (USDOT’s) web-based ITS Knowledge Resources database. This database holds more than 1,600 reports and periodically the USDOT reviews the material on file to draw conclusions from this wider body of evidence. It has just published one such review ITS Benefits, Costs, and Lessons Learned: 2014 Update Re
  • October 28, 2022
    E-scooters show financial benefit: report
    Neuron Mobility puts figure of £11,000 per scooter for UK local economies
  • February 1, 2012
    Positive incentives an alternative to road user charging?
    The Netherlands has been looking at incentivising rush-hour avoidance. The intention is to better understand road users' motivations and find alternatives to congestion charging. Something significant needs to happen if we are to adequately address the traffic congestion and other issues caused by the ever-rising numbers of vehicles on our roads. Congestion or distance-based charging is seen as one way of managing demand and raising revenue for improvements to transport infrastructure. However, charging is