Skip to main content

TomTom fleet management boosts customer service

UK company Xylem Water Solutions has invested in TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet. TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed bac
June 26, 2013 Read time: 2 mins
UK company  Xylem Water Solutions has invested in 1692 TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet.

TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed back to drivers in real time through their navigation devices and back to managers in TomTom’s WEBFLEET fleet management software.

The move, supported by official TomTom partner F16 Consulting, will enable Xylem to provide customers with reliable ETAs, ensure its drivers arrive at site, on time, and generate substantial fuel and efficiency savings.
 
“We are regularly measured against Service Level Agreement KPIs by our customers and TomTom will help ensure we hit our agreed targets,” said Paul Whiteside, Xylem Water Solutions’ Logistics Manager.
 
“Our engineers will benefit from not only the safest, but also the quickest, possible journeys to customers, while avoiding congestion with smart IQ Routes and HD Traffic navigation technology. Improved routing, combined with driver performance monitoring tools, will also help cut fuel costs and, in turn, our carbon footprint. “TomTom’s solution will also help us to better manage road risk, improving the safety of our mobile workforce,” he added.

For more information on companies in this article

Related Content

  • TomTom helping New York State fleet operators reduce fuel costs
    September 14, 2012
    TomTom Business Solutions, supplier of GPS and fleet management solutions, has announced an incentive program in conjunction with the New York State Energy Research and Development Authority (NYSERDA) to help New York commercial and government fleet operators improve fleet productivity and fuel efficiency. In partnership with the New York State Department of Transportation, NYSERDA is providing US$250,000 in funding toward this program which allows participating New York State businesses to receive special
  • Fleet tracking system delivers cost and customer benefits
    May 22, 2012
    Introduction of a fleet tracking system has provided expected headline benefits. But it is the intangibles that have been most valuable Crescent Electric Supply Company (CESC) was founded in 1919 and is one of the largest independent distributors of electrical hardware and supplies in the US. Based in East Dubuque, Illinois, the company has 120 distribution facilities in 27 states, serving contractors, original equipment manufacturers (OEM) and the maintenance, repair and operations (MRO) needs of commercia
  • TomTom to provide Uber with maps and traffic data
    November 16, 2015
    TomTom has signed a global, multi-year agreement to provide maps and traffic data for the Uber driver app. TomTom’s advanced map-making technology, combined with its world class traffic information, will ensure Uber has a seamless navigation experience, accurate arrival times and efficient journeys in more than 300 cities around the world. “We are excited to provide Uber with our best-in-class location data.” said Charles Cautley, managing director maps and licensing at TomTom. “TomTom is a truly in
  • Maintaining momentum: learning lessons from the London Olympics
    November 15, 2013
    Japan will not only host this year’s ITS World Congress but has been selected for the 2020 Olympics. So what can Japan, and indeed Brazil, learn from the traffic management for London 2012 - Geoff Hadwick finds out. It was a key moment when Olympic boss Jacques Rogge signed off London 2012, calling the Games “happy and glorious.” Scarred by the logistical disaster of Atlanta 1996 and the last-minute building panic for Athens 2008, Rogge clearly thought London 2012 was an object lesson in how to plan and