Skip to main content

TomTom fleet management boosts customer service

UK company Xylem Water Solutions has invested in TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet. TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed bac
June 26, 2013 Read time: 2 mins
UK company  Xylem Water Solutions has invested in 1692 TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet.

TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed back to drivers in real time through their navigation devices and back to managers in TomTom’s WEBFLEET fleet management software.

The move, supported by official TomTom partner F16 Consulting, will enable Xylem to provide customers with reliable ETAs, ensure its drivers arrive at site, on time, and generate substantial fuel and efficiency savings.
 
“We are regularly measured against Service Level Agreement KPIs by our customers and TomTom will help ensure we hit our agreed targets,” said Paul Whiteside, Xylem Water Solutions’ Logistics Manager.
 
“Our engineers will benefit from not only the safest, but also the quickest, possible journeys to customers, while avoiding congestion with smart IQ Routes and HD Traffic navigation technology. Improved routing, combined with driver performance monitoring tools, will also help cut fuel costs and, in turn, our carbon footprint. “TomTom’s solution will also help us to better manage road risk, improving the safety of our mobile workforce,” he added.

Related Content

  • June 26, 2014
    ORTEC routing integrates with TomTom Webfleet
    Fleet planning solutions provider ORTEC has joined the TomTom Telematics Partner Programme of TomTom Telematics in a move that integrates ORTEC routing and the TomTom Webfleet platform to provide fleet operators with a dynamic routing and scheduling solution based on a vehicle’s location and its estimated time of arrival, keeping end customers updated on appointments and delivery times. “Fleet management can dramatically impact the overall customer experience, and we are always looking to collaborate ext
  • July 27, 2016
    TomTom Telematics partners with Sage to deliver real-time fleet accounting
    TomTom Telematics is to collaborate with accounting software specialist Sage in a deal which will combine TomTom WEBFLEET and Sage Live to deliver real-time accounting for companies with fleets of vehicles. WEBFLEET is used by small to large businesses to help improve vehicle performance, save fuel, support drivers and increase overall fleet efficiency. The combined solution will allow Sage Live customers to automatically view fleet data from connected vehicles – including trucks, light commercial vehic
  • October 9, 2012
    Zurich insurance and TomTom partner on fleet telematics
    Zurich Germany is to partner with TomTom fleet management to provide the telematics capability behind the company’s newly launched product Zurich Fleet Intelligence (ZFI). Launched in Germany, the integrated service is aimed at corporate fleets and combines vehicle telematics, reporting, driver development tools and risk engineering support. TomTom technology will be integral to the proposition, helping businesses to actively improve driver safety, reduce operational costs and minimise environmental impact
  • April 30, 2020
    Intelligent powertrains could make cost cuts
    Intelligent vehicle powertrains could be a way of making substantial cuts in operating costs and emissions. David Crawford looks at some far-reaching initiatives in Europe and North America