Skip to main content

TomTom fleet management boosts customer service

UK company Xylem Water Solutions has invested in TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet. TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed bac
June 26, 2013 Read time: 2 mins
UK company  Xylem Water Solutions has invested in 1692 TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet.

TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed back to drivers in real time through their navigation devices and back to managers in TomTom’s WEBFLEET fleet management software.

The move, supported by official TomTom partner F16 Consulting, will enable Xylem to provide customers with reliable ETAs, ensure its drivers arrive at site, on time, and generate substantial fuel and efficiency savings.
 
“We are regularly measured against Service Level Agreement KPIs by our customers and TomTom will help ensure we hit our agreed targets,” said Paul Whiteside, Xylem Water Solutions’ Logistics Manager.
 
“Our engineers will benefit from not only the safest, but also the quickest, possible journeys to customers, while avoiding congestion with smart IQ Routes and HD Traffic navigation technology. Improved routing, combined with driver performance monitoring tools, will also help cut fuel costs and, in turn, our carbon footprint. “TomTom’s solution will also help us to better manage road risk, improving the safety of our mobile workforce,” he added.

Related Content

  • April 10, 2012
    Why integrated traffic management needs a cohesive approach
    Traffic control is increasingly being viewed as one essential element of a wider ‘system of systems’ – the smart city. Jason Barnes, Jon Masters and David Crawford report on latest ideas and efforts for making cities ‘smarter’ Virtually every element of the fabric and utilitarian operations that make urban areas tick can now be found somewhere in the mix that is the ‘smart city’ agenda. Ideas have expanded and projects pursued in different directions as the rhetoric on making cities ‘smarter’ has grown. App
  • June 26, 2012
    euroFOT study demonstrates benefits of driver assistance systems
    Today, the euroFOT consortium published the findings of a four-year study focused on the impact of driver assistance systems in the Europe. The €22 million (US$27.5 million) European Field Operational Test (euroFOT) project which began in June 2008 and involved 28 companies and organisations, was led by Aria Etemad from Ford’s European Research Centre in Aachen, Germany. The study looked at existing technologies and their potential to both enhance safety and reduce environmental impact. euroFOT also reveale
  • January 27, 2012
    GPS delivers accurate journey time data for UTC
    A new solution developed as a consequence of the UK's Freeflow project fuses GPS and UTC loop data to give more accurate predictions of journey times, benefting network managers and travellers alike. By Matt Cowley and Gareth Jones, Trakm8 and John Polak and Rajesh Krishnan, Imperial College London
  • March 27, 2013
    TransCore delivers real time fleet tracking
    By integrating the company’s ROVR tracking system into its TransSuite advanced traffic management system (ATMS), TransCore brings the ease of fleet vehicle tracking to departments of transportation (DOT), enabling them to efficiently manage their construction, maintenance, snow ploughs, and safety vehicles in real time, easily identifying their location in the TransSuite ATMS map application and responding faster to roadway incidents. Additional GPS data can provide vehicle information for travel time calcu