Skip to main content

TomTom fleet management boosts customer service

UK company Xylem Water Solutions has invested in TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet. TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed bac
June 26, 2013 Read time: 2 mins
UK company  Xylem Water Solutions has invested in 1692 TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet.

TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed back to drivers in real time through their navigation devices and back to managers in TomTom’s WEBFLEET fleet management software.

The move, supported by official TomTom partner F16 Consulting, will enable Xylem to provide customers with reliable ETAs, ensure its drivers arrive at site, on time, and generate substantial fuel and efficiency savings.
 
“We are regularly measured against Service Level Agreement KPIs by our customers and TomTom will help ensure we hit our agreed targets,” said Paul Whiteside, Xylem Water Solutions’ Logistics Manager.
 
“Our engineers will benefit from not only the safest, but also the quickest, possible journeys to customers, while avoiding congestion with smart IQ Routes and HD Traffic navigation technology. Improved routing, combined with driver performance monitoring tools, will also help cut fuel costs and, in turn, our carbon footprint. “TomTom’s solution will also help us to better manage road risk, improving the safety of our mobile workforce,” he added.

Related Content

  • September 13, 2013
    UK van drivers drive more carefully in their personal vehicles
    A new study by TomTom indicates that more than a third (39 per cent) of UK van drivers admit to driving more carefully when using their personal vehicle. The research, conducted among light commercial vehicle (LCV) drivers, found 67 per cent of those did so to save money on fuel and vehicle wear and tear and 29 per cent because of the absence of working time pressures.
  • April 17, 2012
    Agreement between Highways Agency and TomTom
    The UK Highways Agency has reached agreement with TomTom to feed up-to-date traffic information from England’s motorways and major A roads into its sat nav services for road users. The agency, which manages the 7,000km strategic road network, collects data on traffic flows from road sensors, backed up by CCTV and other sources. This data, which is already provided to drivers through the Agency’s own channels, will be fed to TomTom for its High Definition Traffic Services.
  • July 30, 2012
    Monitoring and transparency preserve enforcement's reputation
    What can be done to preserve automated enforcement's reputation in the face of media and public criticism? Here, system manufacturers and suppliers talk about what they think are the most appropriate business models. Recent events in Italy only served to once again to push automated enforcement into the media spotlight. At the heart of the matter were the numerous alleged instances of local authorities and their contract suppliers of enforcement services colluding to illegally shorten amber signal phase tim
  • April 2, 2021
    Transit takes on demanding role
    Community transport - or paratransit - has historically formed the basis of demand-responsive operations. But with new routing technologies, David Crawford sees wider potential