Skip to main content

TomTom fleet management boosts customer service

UK company Xylem Water Solutions has invested in TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet. TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed bac
June 26, 2013 Read time: 2 mins
UK company  Xylem Water Solutions has invested in 1692 TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet.

TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed back to drivers in real time through their navigation devices and back to managers in TomTom’s WEBFLEET fleet management software.

The move, supported by official TomTom partner F16 Consulting, will enable Xylem to provide customers with reliable ETAs, ensure its drivers arrive at site, on time, and generate substantial fuel and efficiency savings.
 
“We are regularly measured against Service Level Agreement KPIs by our customers and TomTom will help ensure we hit our agreed targets,” said Paul Whiteside, Xylem Water Solutions’ Logistics Manager.
 
“Our engineers will benefit from not only the safest, but also the quickest, possible journeys to customers, while avoiding congestion with smart IQ Routes and HD Traffic navigation technology. Improved routing, combined with driver performance monitoring tools, will also help cut fuel costs and, in turn, our carbon footprint. “TomTom’s solution will also help us to better manage road risk, improving the safety of our mobile workforce,” he added.

For more information on companies in this article

Related Content

  • TomTom offers hybrid navigation solution 
    March 26, 2021
    Drivers can interact with TomTom’s navigation via Amazon Alexa
  • TomTom expands global map footprint
    July 21, 2015
    TomTom has added navigable maps for thirteen new countries to its global map database, which now covers over 45.6 million kilometres and 4.3 billion people worldwide, and features full navigable coverage for 134 countries. Global map enhancements include the launch of navigable, turn-by-turn maps for Macedonia, Bosnia and Herzegovina, Peru, Guatemala, Nicaragua, Panama, Costa Rica, Honduras, El Salvador, Iraq, Ghana, Rwanda and Burundi; Address Points have also been introduced to enable better geocodi
  • TomTom acquires autonomous driving start-up
    January 18, 2017
    TomTom announces that it has acquired Autonomos, a Berlin-based autonomous driving start-up, in a deal that is intended to strengthen TomTom’s position in autonomous driving. Established in 2012, Autonomos has provided research and development consultancy services for automated vehicle assistance systems and has built up expertise and technologies in the process, including a full demonstration-level autonomous driving software stack, 3D sensor technology and digital image processing. With the acqui
  • TomTom partners with UN-Habitat
    November 29, 2013
    TomTom has announced a partnership with UN-Habitat, the United Nations Human Settlements Programme. TomTom’s global Traffic Index data will be used by UN-Habitat and its stakeholders around the world to make strategic decisions when tackling urban congestion. Recently TomTom released the sixth edition of its Traffic Index which revealed a clear pattern of increased congestion. Commuters around the world are spending on average eight working days stuck in traffic. This shows that traditional responses li