Skip to main content

TomTom fleet management boosts customer service

UK company Xylem Water Solutions has invested in TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet. TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed bac
June 26, 2013 Read time: 2 mins
UK company  Xylem Water Solutions has invested in 1692 TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet.

TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed back to drivers in real time through their navigation devices and back to managers in TomTom’s WEBFLEET fleet management software.

The move, supported by official TomTom partner F16 Consulting, will enable Xylem to provide customers with reliable ETAs, ensure its drivers arrive at site, on time, and generate substantial fuel and efficiency savings.
 
“We are regularly measured against Service Level Agreement KPIs by our customers and TomTom will help ensure we hit our agreed targets,” said Paul Whiteside, Xylem Water Solutions’ Logistics Manager.
 
“Our engineers will benefit from not only the safest, but also the quickest, possible journeys to customers, while avoiding congestion with smart IQ Routes and HD Traffic navigation technology. Improved routing, combined with driver performance monitoring tools, will also help cut fuel costs and, in turn, our carbon footprint. “TomTom’s solution will also help us to better manage road risk, improving the safety of our mobile workforce,” he added.

For more information on companies in this article

Related Content

  • ASECAP examines tolling’s trials, tribulations and triumphs
    September 4, 2018
    If you want to get up to speed on the main issues facing the transport sector and tolling companies, ASECAP Study Days event in Ljubljana was a good place to start. Colin Sowman reports (Photographs: Louis David). Increasing populations, ever-higher technical and safety requirements, and electric and hybrid vehicles will provide both challenges and opportunities for tolling companies. The annual Study Days event organised by ASECAP (the European association for tolling companies) examined all of these aspec
  • VMZ Berlin chooses TomTom to improve traffic flow
    August 20, 2012
    TomTom has announced a 10-year partnership with VMZ Berlin, the operator of Berlin’s traffic information centre, to provide real-time traffic information for Berlin and for selected parts of the state of Brandenburg. “We chose TomTom because its traffic product offers coverage that extends beyond traditional methods of traffic detection, such as loops, cameras or infrared sensors,” said Reinhard Giehler, managing director VMZ Berlin. “We believe that traffic flow and road network utilisation in the region w
  • Parsons Brinckerhoff to provide specialist services to Transport for Greater Manchester
    September 6, 2012
    Parsons Brinckerhoff, the international engineering consultant, has been appointed to provide a broad range of specialist services to Transport for Greater Manchester (TfGM) under its new Transport Professional Services framework, a key enabler to help deliver much-needed investment in transport infrastructure across the region.
  • Germany is Mad for Vitronic
    April 30, 2025
    Managed Automated Driving project takes place in German city of Brunswick