Skip to main content

TomTom fleet management boosts customer service

UK company Xylem Water Solutions has invested in TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet. TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed bac
June 26, 2013 Read time: 2 mins
UK company  Xylem Water Solutions has invested in 1692 TomTom fleet management technology to improve customer service and boost its green credentials, by rolling out an advanced TomTom system, featuring integrated tracking, navigation and vehicle diagnostic devices, across its 192-strong commercial fleet.

TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles on the road to help optimise mpg. This information, along with data on speeding, harsh braking and steering, is fed back to drivers in real time through their navigation devices and back to managers in TomTom’s WEBFLEET fleet management software.

The move, supported by official TomTom partner F16 Consulting, will enable Xylem to provide customers with reliable ETAs, ensure its drivers arrive at site, on time, and generate substantial fuel and efficiency savings.
 
“We are regularly measured against Service Level Agreement KPIs by our customers and TomTom will help ensure we hit our agreed targets,” said Paul Whiteside, Xylem Water Solutions’ Logistics Manager.
 
“Our engineers will benefit from not only the safest, but also the quickest, possible journeys to customers, while avoiding congestion with smart IQ Routes and HD Traffic navigation technology. Improved routing, combined with driver performance monitoring tools, will also help cut fuel costs and, in turn, our carbon footprint. “TomTom’s solution will also help us to better manage road risk, improving the safety of our mobile workforce,” he added.

For more information on companies in this article

Related Content

  • Hawaii backs road user charging to replace fuel tax
    August 7, 2019
    Fuel tax revenue in Hawaii is falling - and even in paradise, someone has to pay. Adam Hill talks to Hawaii DoT’s Scot Uruda about a major change in the way the state funds road improvements All over the world, governments, transportation agencies and local authorities are casting around for new forms of revenue as the money from taxes imposed on fuel begins to trickle away. Spending is outstripping tax take as a combination of more efficient internal combustion engines and the increasing take-up of cars
  • Connected vehicle data promises advanced weather warning
    August 29, 2012
    Connected vehicle research and development is being aimed at improving driver safety and mobility, but is also promising advanced weather monitoring and warning systems. Sheldon Drobot reports. Over the last few years, the United States’ Federal Highway Administration (FHWA) and Research & Innovative Technology Administration (RITA) have joined forces to promote safety, mobility and the environment through a new connected vehicle initiative. This aims to enable wireless communication between vehicles, infra
  • Optibus and Ito World plan ahead
    September 26, 2022
    Software and routing specialists get together to create 'more efficient' public transport
  • Arup picks 8 ways ITS can save the planet
    January 6, 2022
    The solutions we need to accelerate carbon-free transport are known, available and ready to be deployed. Tim Gammons from Arup explains what the ITS industry can do now to help…